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Medi-Cal is launching a new program called California Advancing and Innovating Medi-Cal, or CalAIM

Published:  November 18, 2021

Starting on January 1, 2022, Medi-Cal is launching a new program called California Advancing and Innovating Medi-Cal, or CalAIM, the goal of which is to make the type of care management and services provided in today’s Whole Person Care Program available statewide, for all eligible Medi-Cal Members.

To make this transition, the current Whole Person Care Program will be ending on December 31, 2021, and the new CalAIM program will begin.

What will change on January 1, 2022: Care Coordination Services will be provided by Enhanced Care Management.

Clients that received services through Whole Person Care Program will continue to get similar services through High Needs Homeless as a new statewide benefit called Enhanced Care Management. Getting Enhanced Care Management services will not change the Medi-Cal benefits. 

The Care Coordinator can also help:
• Find doctors and get an appointment;
• Better understand medications;
• Set up a ride to get to doctor visits; 
• Find and apply for community based services based on your needs, like housing supports or medically nutritious food; and 
• Get connected to Mental Health services 

Contact Information

Behavioral Health Division

Health Services

Contact us by Phone
Address

2227 Capricorn Way

Suite 207

Santa Rosa, CA 95407

Mental Health Hotlines

24-hour Access Line

Call (707) 565-6900

Toll free (800) 870-8786

Learn more

24-hour Crisis Services

Call (707) 576-8181

Crisis Stabilization Unit
2225 Challenger Way, Santa Rosa

Learn more

24-hour Suicide Prevention

Call (855) 587-6373

Learn more

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