Department of Child Support Services

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County Of Sonoma › Child Support Services

Child Support Services

Our mission is to ensure that children receive the services regarding parentage and financial support to which they are legally entitled.

Getting help just got easier. Enroll for services today! Visit bit.ly/3LXFPhw to get started!

Obtener ayuda ahora es más fácil. ¡Registrese para los servicios hoy! ¡Visite bit.ly/3KLUnAH para comenzar!

Pay your Child Support via MoneyGram

You will need to have your Child Support Participant ID # and Receiver Code 14630.

For a location nearest you see: www.MoneyGram.com/Locations
or call 1-800-926-9400
Note: MoneyGram charges a $1.99 convenience fee

News and Press Releases

January 25, 2022

Free COVID-19 tests

The federal government has announced that FREE COVID-19 tests are now available to be shipped. Beginning January 19, 2022, every home in the U.S. can order four (4) free at-home COVID-19 tests. Tests will be shipped by the U.S. Postal Service and arrive within seven to ten days. Order your at-home tests now at www.covidtests.gov.

Read full story

January 7, 2022

Open a case online or phone

January 6, 2022

Open a case online or phone

November 1, 2021

Customer Connect Power Outage

View All CSS News and Press Releases

circle of hands holding sign that reads "knowledge is power"

The 2022 Virtual Employer Workshop presented by the Bay Area Regional Child Support Collaborative will be held this year on Thursday, August 4, 2022 from 9:30AM to 11:30AM.

Employers and Payroll Professionals – You’ve Got Questions – We’ve Got Answers

This will be an opportunity to receive information and resources to help understand and navigate your role in the child support process. Increase your knowledge during this FREE interactive workshop hosted by child support experts.

https://www.eventbrite.com/e/2022-virtual-employer-workshop-registration-327646538617

Thank you,
Sonoma County Department of Child Support

Statewide Customer Service Survey

Survey

The Sonoma County Department of Child Support Services would like your feedback about our child support program. Your feedback will help us make sure we are giving our customers excellent service and quick access to the information they need. To complete this customer service survey, please choose a link:

Security Alert for California EPC Cardholders

Protect your privacy and identity

The California Department of Child Support Services currently does not utilize smart phone apps for activity related to your California EPC debit card. Using such applications may subject you to scams which try to fraudulently obtain your banking information, including your User ID log-on and password.

If you believe your account has been compromised, please call EPPICard. The number is on the back of your card.

Please keep your contact information up-to-date.

Customer Connect

Now mobile-friendly with new Updates

See your case information 24/7
Check your payments and download reports
Stay on track with appointment reminders
Stay organized with e-Communications
E-mail your caseworker

Re-Opening

Court Appearances Department 20

Department 20 reopened for in-person court appearances. Parties may still appear via Zoom if they prefer.

To appear at your hearing via Zoom

To join Online:

Go to Zoom: shortly before the start time of your scheduled hearing.
Enter the Meeting ID: 829 7223 3880
Password: 026215

To join by phone:

Dial *67 1 669 900 6833 shortly before the start time of your scheduled hearing.
Enter the Meeting ID: 829 7223 3880
Password: 026215

Please visit the court’s website for updated Orders, Notices and Press Releases: http://sonoma.courts.ca.gov/.

Comparecencia Ante El Tribunal Departmento 20

El Departamento 20 reabrió para las comparecencias en la corte en persona. Las partes aún pueden aparecer a través de Zoom.

Para aparecer en su audiencia debe unirse a través de Zoom:

Para unirse en línea

Por favor, vaya a Zoom poco antes de la hora de inicio de su audiencia programada
Ingrese el ID de la reunión: 829 7223 3880
Contraseña: 026215

Para unirse por teléfono:

Por favor marque: *67 1 669 900 6833 poco antes de la hora de inicio de su audiencia programada
Ingrese el ID de la reunión: 829 7223 3880
Contraseña: 026215

Visite el sitio web del tribunal para obtener órdenes, avisos y comunicados de prensa actualizados: http://sonoma.courts.ca.gov/.

Resources

California Department of Child Support Services

Understanding Our Process

Customer Connect

Frequently Asked Questions (FAQs)

Glossary

Child Support Careers

View Bay Area Region Child Support Collaborative Videos

Entry Level Positions [YouTube Video]

Child Support Officer [YouTube Video]