Medi-Cal Informing Materials

Beneficiary Handbook UPDATED DECEMBER 27TH, 2023
English | Spanish (PDF: 1.19 and 1.29 MB)
Large type: English | Spanish (PDF: 1.23 and 1.36 MB)
(Print on 8.5" x 14" white paper)

Mental Health Provider Manual August 2021
English (PDF: 2.38 MB)

Client Rights Poster
English | Spanish (PDF: 102 and 27 kB)
(Print on 8.5" x 14" paper)

Client Rights & Grievance/Appeal Process and Form
English | Spanish (PDF: 786 and 789 kB)
Large type: English | Spanish (PDF: 785 and 591 kB)
(Print on 8.5" x 14" white paper)

Consumer Notification of Licensing Boards
English/Spanish (PDF: 80 kB)
(Print on 8.5" x 11" paper)

Early & Periodic Screening & Diagnosis Including Therapeutic Behavioral Services
English | Spanish (PDF: 670 and 608 kB)
(Print on 8.5" x 11" white paper)

Family Feedback Flyer
English | Spanish (PDF: 93 and 118 kB)
(Print on 8.5" x 11" paper)

Family Feedback Form - Adult Services
English | Spanish (PDF: 126 kB)
(Print on 8.5" x 11" paper)

Family Feedback Form- Children's Services
English | Spanish (PDF: 142 kB)
(Print on 8.5" x 11" paper)

Free Language Assistance Services
English/Spanish (PDF: 48 kB)
(Print on 8.5" x 11" paper)

Minors' Rights Handbook
English/Spanish (PDF: 246 kB)

Point to Your Language Poster
English/Spanish  (PDF: 116 kB)
(Print on 11" x 17" paper)

Provider Directory for Specialty Mental Health Services - March 2024 (Updated Monthly)
English - March 2024 | Spanish - Marzo 2024 (PDF: 2.6 MB & 1.7 MB)

Provider Directory for Substance Use Treatment Services - March 2024 (Updated Monthly)
English - March 2024 | Spanish -  Marzo 2024 (PDF: 1.8 MB & 2.1 MB)

Your Right to Make Decisions About Medical and Mental Health Treatment
English | Spanish (PDF: 459 and 573 kB)
(Print on 14" x 8.5" paper)

Beneficiary Non-Discrimination Notice
English | Spanish (PDF: 141 and 130 kB)
(Print on 8.5" x 11" paper)