Quality Assessment & Performance Improvement

Meet the QAPI Team

CY 2023 Quality Improvement Workplan
Evaluation TBD January 2024

FY 21-22 Quality Improvement Workplan
FY 21-22 QI Workplan Evaluation

FY 20-21 Quality Improvement Workplan
FY 20-21 QI Workplan Evaluation

• 2022
• 2021
• 2020

• MHP Grievances Training for Staff (video)
• MHP Grievances Training for Staff (slides)
• SmartCare Wait List Functions (video)
• Documentation Training AODS 02/14/2024 (video)
• SUD Wait List 02/14/2024 (video)
• SUD Grievance Training (video)
• SUD Grievance Training (slides)
• SUD NOABD Training 08/14/2024 (video)
• SUD NOABD Training 08/14/2024 (slides)

• Documentation Resources
• Memos
• Medi-Cal Informing Materials
• Provider Directory (English/Spanish)

Under the CMS Interoperability and Patient Access Final Rule and the CMS Interoperability and Prior Authorization Final Rule, Medicaid FFS programs, CHIP FFS programs, Medicaid managed care plans, and CHIP managed care entities are required to make provider directory information available via the Provider Directory API.  The following link provides access to Sonoma County Provider Directory API:  Link to API