Crisis Support
Resource Name | Medi-Cal Mobile Crisis Team and Call Center |
Description | The Medi-Cal Mobile Crisis Service Benefit was developed by new California Department of Health Care Services requirements for counties to provide community-based mobile services to Medi-Cal beneficiaries experiencing a behavioral health crisis. This expanded MST aims to provides rapid response, individual assessment, and community-based stabilization to reduce the immediate risk of danger and subsequent harm and avoid unnecessary emergency department care, psychiatric inpatient hospitalizations, and law enforcement involvement. The Counties Mobile Support Team (MST), which originated from an MHSA Innovation project in 2008, has expanded services to dispatch the mobile crisis team 24 hours a day and seven days a week. MST is collaborating with the other local mobile crisis teams to provide complete coverage 24/7 through the county. Call 1-800-746-8181 to reach the mobile crisis hotline. |
Organization | County of Sonoma Department of Health Services, 24-hour Emergency Mental Health Hotline |
Type of Resource | Mental health hotline |
Region | N/A. |
Population Served | Medi-Cal beneficiaries experiencing a behavioral health crisis |
Website | https://sonomacounty.ca.gov/health-and-human-services/health-services/about-us/hotlines-and-helplines |
Address | N/A. |
Phone Number | 800-746-8181 |
Hours | 24 hours a day |
Cost | N/A |
Bilingual Services | N/A |
Resource Name | 24-Hour Crisis Stabilization Unit |
Description | Crisis intervention, assessment, medication, up to 23 hours of supportive care of individuals in an acute mental health crisis, and referrals to crisis residential services or inpatient mental health facilities for those needing a higher level fo spychiatric inpatient care. |
Organization | Sonoma County Department of Health Services - Behavior Helath Division |
Type of Resource | Psychiatric emergency services, help hotline |
Region | Southern Sonoma County |
Population Served | All Sonoma County Residents |
Website | https://sonomacounty.ca.gov/health-and-human-services/health-services/divisions/behavioral-health/crisis-services |
Address | 2225 Challenger Way, Santa Rosa, CA 95407 |
Phone Number | 707-576-8181 |
Hours | 24 hours |
Cost | Free |
Bilingual Services | Yes; Spanish (for select services) |
Resource Name | Buckelew Suicide Prevention |
Description | Free and confidential 24/7 crisis hotline for anyone experiencing suicidal thought and/or emotional distress. |
Organization | Buckelew |
Type of Resource | 24/7 Hotline, outreach, education, survivor's support services, consultation, training |
Region | N/A |
Population Served | Sonoma County, Marin County, Lake County, and Mendocino County residents |
Website | https://buckelew.org/services/sonoma-county/ |
Address | No address |
Phone Number | 988 or 855-587-6373 |
Hours | 24/7 |
Cost | Free |
Bilingual Services | Interpreter services available |
Resource Name | County of Sonoma Human Services Department, Family, Youth, and Children Division (CPS) |
Description | Sonoma County’s Family, Youth & Children’s Services responds to reports of child abuse or neglect. Any individual can call our hotline to report any suspected child abuse. All reports are confidential. |
Organization | County of Sonoma Human Services Department, Family, Youth, and Children Division (CPS) |
Type of Resource | Responds to reports of suspected child abuse. Provides safety and protection for children who are at risk of, or are being abused, neglected, or exploited. Investigates, reports, and provides support to families and at-risk children. Provides temporary emergency shelter to the affected child. Offers free training to community mandated reporter on prevention and reporting of abuse and neglect. |
Region | Southern Sonoma County |
Population Served | Any suspected abuse or neglect related to children under 18 years of age. |
Website | https://sonomacounty.ca.gov/health-and-human-services/human-services/children-families/preventing-and-reporting-child-abuse-and-neglect/report-hotline-and-resources |
Address | 1202 Apollo Way, Santa Rosa, CA 95407 |
Phone Number | (707) 565-4304 or (800) 870-7064. |
Hours | Monday-Friday 8AM-5PM |
Cost | Free |
Bilingual Services | Interpreter services available. |
Resource Name | County of Sonoma Human Services Department, Adult and Aging Division, Adult Protective Services (APS) |
Description | Adult Protective Services (APS) accepts and investigates reports of suspected abuse or neglect involving older adults age 60+ and adults with disabilities ages 18- 59. Contacting APS to report suspected abuse, neglect or self-neglect can help to improve the safety of older adults and adults with disabilities. APS assesses each individual’s unique needs, then works with them to develop a service plan to maintain their safety, health and independence as much as possible. |
Organization | County of Sonoma Human Services Department, Adult and Aging Division, Adult Protective Services (APS) |
Type of Resource | Receives and investigates reports of abuse or neglect related to seniors (age 60 and older) or dependent adults (age 18-59). Provides 24-hour response to life-threatening emergencies involving elder and dependent adults. Also educates the community about elder abuse prevention and identification. |
Region | Southern Sonoma County |
Population Served | Anyone can make a report of suspected abuse or neglect related to seniors (age 60 and older) or dependent adults (age 18-59) |
Website | https://sonomacounty.ca.gov/health-and-human-services/human-services/older-adults-people-with-disabilities/prevention-protection-safety/adult-protective-services |
Address | 3725 Westwind Blvd, Santa Rosa, CA 95403 |
Phone Number | (707) 565-5940 |
Hours | Monday-Friday 8AM-5PM |
Cost | Free |
Bilingual Services | Interpreter services available. |
Resource Name | Family Justice Center Sonoma County |
Description | The Family Justice Center Sonoma County empowers family violence victims to live free from violence and abuse by providing comprehensive services, centered on and around the victim through a single point of access. Building on strong interagency collaboration, we protect the vulnerable, stop the violence and restore hope. |
Organization | Family Justice Center Sonoma County |
Type of Resource | Provides support services to victims of violence, stalking, sexual assault, abuse and elder abuse. Services include: Helps with restraining orders Offers clothing and food on-site for victims and survivors Advocates provide crisis intervention by offering emotional support Connects victims and survivors with the necessarygroups and therapy services Assists clients with getting to and from Family Justice Center and related appointments. |
Region | Southern Sonoma County |
Population Served | Individuals who are experiencing or have experienced domestic violence, stalking, sexual assault, child abuse, and elder abuse. |
Website | https://fjcsc.org/ |
Address | 2755 Mendocino Ave #100, Santa Rosa, CA 95403 |
Phone Number | 707-565-8255 |
Hours | Monday-Friday 8:30AM-4:30PM |
Cost | Free |
Bilingual Services | Yes; Interpreter services available, American Sign Language, Spanish, |
Resource Name | InRESPONSE: Mental Health Support Team |
Description | inRESPONSE is designed to respond to calls for service with a mental health first approach. The team is comprised of a licensed mental health clinician, a paramedic, a homeless outreach specialist, and supported by a wrap-around support services providers. While inRESPONSE works in partnership with the Santa Rosa Police Department, the inRESPONSE team is unarmed and best equipped to support and provide mental health resources to individuals and families experiencing a crisis. |
Organization | Buckelew |
Type of Resource | Mental health crisis response, mental health support and resources, response to intoxication/under the influence of a controlled substance, emergency shelter resources, welfare checks, non-emergency medical evaluations and transports (prescription drug refill transport and transportation to medical appointments) |
Region | Southern Sonoma County |
Population Served | Santa Rosa residents |
Website | https://www.srcity.org/3627/inRESPONSE-Mental-Health-Support-Team |
Address | No address |
Phone Number | 707-575-4357 |
Hours | Monday-Sunday 12PM-10PM |
Cost | N/A |
Bilingual Services | Yes; Spanish |
Resource Name | Friends in Sonoma Helping (FISH of Sonoma Valley) |
Description | FISH of Sonoma Valley is a nonprofit organization that offers emergency assistance to keep families from homelessness and hunger. |
Organization | Friends in Sonoma Helping (FISH of Sonoma Valley) |
Type of Resource | Critical safety net services (Food, Clothing, Rent ,Utility Bills, Transportation/Gasoline Assistance, and Medical Equipment) |
Region | Eastern Sonoma County |
Population Served | Residents of Sonoma Valley |
Website | https://fishsonoma.org/ |
Address | 18330 CA-12 Sonoma, CA 95476 |
Phone Number | 707-996-0111 |
Hours | Monday - Friday from 9 am - 3 pm |
Cost | Free |
Bilingual Services | Yes; Spanish (for select services) |
Resource Name | Individual, Group, Couple, and Family Counseling |
Description | Individual, group, couple, and family counseling provided by supervised MFT trainees and registered interns who are working toward licensure and are extensively trained in trauma. Registered interns are also certified by the State of California as sexual assault counselors. |
Organization | Verity Sonoma County Rape Crisis, Trauma and Healing Center |
Type of Resource | Individual counseling, group counseling, family counseling |
Region | Southern Sonoma County |
Population Served | Trauma surviors residing in Sonoma County |
Website | https://www.ourverity.org/trauma-counseling/ |
Address | 835 Piner Road, Santa Rosa, CA 95403 |
Phone Number | 707-545-7270 |
Hours | Monday-Friday 9AM-5PM |
Cost | Free |
Bilingual Services | Yes; Spanish |
Resource Name | Intervention Services |
Description | Provides confidential counseling, emergency assistance, and information and referrals. Helps 24 hours a day, 365 days a year. Provides trained, compassionate, California State Certified Sexual Assault Victim Counselors. |
Organization | Verity Sonoma County Rape Crisis, Trauma and Healing Center |
Type of Resource | Emergency assistance |
Region | Southern Sonoma County |
Population Served | Adults, teens, and children 6 years of age and older. Survivors of sexual assault, family or friends. |
Website | https://www.ourverity.org/ |
Address | 1311 West Steele Lane, Santa Rosa, CA 95403 |
Phone Number | 707-545-7273 |
Hours | 24/7 |
Cost | Free |
Bilingual Services | Yes; Spanish |
Resource Name | M.E.N. (Men Evolving Non-Violently) |
Description | A peer-run support resource to help men change unproductive behavior that can lead to deep personal dissatisfaction and disrupted relationships. |
Organization | MEN (Men Evolving Non-Violently) |
Type of Resource | Provides supportive services for men to change their violent or abusive behavior. Offers a 24/7 helpline that provides resources that suit individual needs. Also offers support groups where participants learn the following: - How to recognize anger and stop abusive behavior, instead of allowing anger to take control - How to recognize and separate from situations that can lead to abusive behavior - How to work out problems and conflicts by improving communication skills. - How to feel better about self and connect with other men committed to changing their lives. - How to regain the trust of family members subjected to participant's abusive behavior. |
Region | N/A. |
Population Served | Men |
Website | http://www.sonomacountymen.org/ |
Address | No physical office. |
Phone Number | 707-528-2636 |
Hours | Monday & Wednesday 7PM-9PM |
Cost | Contribute 1 hr of your pay, $10/session, and scholarships available |
Bilingual Services | None listed |
Resource Name | Redemption House of the Bay Area |
Description | Redemption House is a multifaceted program established to assist survivors of human trafficking. |
Organization | Redemption House of the Bay Area |
Type of Resource | In addition to holding bimonthly meetings, Redemption House conducts street outreach -- visiting homeless encampments, hotel parking lots, pounding the pavement, distributing flyers. Its aim is to find trafficking victims and, if those people so desire, get them to safety. |
Region | Southern Sonoma County |
Population Served | Victims of human trafficking. |
Website | https://redemptionhouseofthebayarea.org |
Address | 328 S E St, Santa Rosa, CA 95404 |
Phone Number | (707) 697-2099 |
Hours | Always open |
Cost | Free |
Bilingual Services | Yes; Spanish |