In response to the COVID-19 Local Emergency, the Sonoma County Department of Child Support Services (DCSS) is closed Tuesday, March 17, 2020 through Friday, April 3, 2020. Our focus is to cover top priority essential services only. If the closure is extended, information and updates are available at www.sonomacounty.ca.gov.

For Services and Payment Information during the closure: 

• Phone: 1 (866) 901-3212
• Online at the website you are currently viewing
• Mail: California State Disbursement Unit, PO Box 989067, West Sacramento, CA 95798-9067

A Child Support Professional is available from 8:30 am - 4:30 pm

South County Center
5350 Old Redwood Hwy N, Suite 100
Petaluma, CA 94954
(866) 901-3212

No appointment necessary!

The Sonoma County Department of Child Support Services would like your feedback about our child support program.  Your feedback will help us make sure we are giving our customers excellent service and quick access to the information they need.  To complete this customer service survey, please choose a link: English Survey | Spanish Survey

You will need to have your Child Support Participant ID # and Receiver Code 14630.

For a location nearest you see: www.MoneyGram.com/Locations
or call 1-800-926-9400
Note: MoneyGram charges a $1.99 convenience fee

Protect your privacy and identity

The California Department of Child Support Services currently does not utilize smart phone apps for activity related to your California EPC debit card. Using such applications may subject you to scams which try to fraudulently obtain your banking information, including your User ID log-on and password.

If you believe your account has been compromised, please call EPPICard. The number is on the back of your card.

For other ways to protect your personal information and avoid identity theft, visit the California Office of Privacy Protection. Information is also available at https://www.eppicard.com/.