Child Support Services

Our mission is to ensure that children receive the services regarding parentage and financial support to which they are legally entitled.

Department of Child Support restores normal business hours

3725 Westwind Boulevard Suite 200, Santa Rosa, CA 95403
  •  Monday – Friday 8:00 am to 5:00 pm
5350 Old Redwood Highway N Suite 100, Petaluma, Ca 94954
  • Thursdays only from 8:30 am- 4:30 pm

Health Order is requiring face coverings indoors in workplaces.

Statewide Customer Service Survey

assessment survey englishassessment survey spanishThe Sonoma County Department of Child Support Services would like your feedback about our child support program.  Your feedback will help us make sure we are giving our customers excellent service and quick access to the information they need.  To complete this customer service survey, please choose a link: English Survey | Spanish Survey

Pay your Child Support via MoneyGram.

You will need to have your Child Support Participant ID # and Receiver Code 14630.

For a location nearest you see: www.MoneyGram.com/Locations
or call 1-800-926-9400
Note: MoneyGram charges a $1.99 convenience fee

Security Alert for California EPC Cardholders

Protect your privacy and identity

California EPC CardThe California Department of Child Support Services currently does not utilize smart phone apps for activity related to your California EPC debit card. Using such applications may subject you to scams which try to fraudulently obtain your banking information, including your User ID log-on and password.

If you believe your account has been compromised, please call EPPICard. The number is on the back of your card.

For other ways to protect your personal information and avoid identity theft, visit the California Office of Privacy Protection. Information is also available at https://www.eppicard.com/.

Latest News

Re-Opening

Court Appearances Department 20

Department 20 reopened for in-person court appearances.  Parties may still appear via Zoom if they prefer. 

To appear at your hearing via Zoom

To join Online: 

  • Go to Zoom:  shortly before the start time of your scheduled hearing.
  • Enter the Meeting ID: 829 7223 3880
  • Password: 026215

To join by phone:

  • Dial *67 1 669 900 6833 shortly before the start time of your scheduled hearing.
  • Enter the Meeting ID: 829 7223 3880
  • Password: 026215

Please visit the court’s website for updated Orders, Notices and Press Releases:  http://sonoma.courts.ca.gov/

Comparecencia Ante El Tribunal Departmento 20

El Departamento 20 reabrió para las comparecencias en la corte en persona. Las partes aún pueden aparecer a través de Zoom.

Para aparecer en su audiencia debe unirse a través de Zoom:

Para unirse en línea 

  • Por favor, vaya a  Zoom  poco antes de la hora de inicio de su audiencia programada 
  • Ingrese el ID de la reunión: 829 7223 3880
  • Contraseña:  026215

Para unirse por teléfono:

  • Por favor marque: *67 1 669 900 6833 poco antes de la hora de inicio de su audiencia programada
  • Ingrese el ID de la reunión: 829 7223 3880
  • Contraseña: 026215

Visite el sitio web del tribunal para obtener órdenes, avisos y comunicados de prensa actualizados: http://sonoma.courts.ca.gov/.

Please keep your contact information up-to-date.

Customer Connect with Poppy

Customer Connect

Now mobile-friendly with new Updates

  • See your case information 24/7
  • Check your payments and download reports
  • Stay on track with appointment reminders
  • Stay organized with e-Communications
  • E-mail your caseworker

Read more

Contact Information

Child Support Services
County of Sonoma
Business Hours
Monday – Friday
8:00 AM – 5:00 PM

Re-entry Protocol is mandatory for everyone’s safety: 
Maintain 6-feet distancing and wear face coverings

Contact us by Phone
Address
3725 Westwind Boulevard
Suite 200
Santa Rosa, CA 95403
38.50997, -122.79645

Child Support Careers

child support careers

View Bay Area Region Child Support Collaborative Videos

SB 272

Senate Bill 272 requires local agencies publish a list of systems that serve as original sources of data within an agency.

Read more