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Human Resources Department

Occupational Safety & Health Unit

Foundations of Supervision II

Continuous Flow Improvement Model hovering in Air

This course is designed for individuals who have served in a supervisory role within a County department or special agency for less than one year AND have taken the Beginning Supervisory Skills course OR individuals who have served in a supervisory role for over three years. Course will include a discussion and practical exercise on how to effectively utilize resources to implement the County Safety Management Program and identify root causation in relation to workplace incidents, as well as:

  • Advanced supervisory skills self-assessment
  • Building relationships at all levels throughout the organization and with stakeholder groups
  • Building effective work teams
  • The importance of knowing the rules and acting ethically
  • Becoming organizationally savvy
  • Departmental strategic planning
  • Using judgment and analytical skills to make decisions
  • Facilitating important meetings within your agency, across multiple agencies and with stakeholder groups
  • Effectively presenting your ideas to others; Influencing others, regardless of your position
  • Ensuring you have the right positions and organizational structure to obtain maximum results
  • Advanced coaching techniques
  • Managing difficult conversations
  • Measuring results of your work group
  • Delivering exemplary, quality customer service; Increasing productivity within your work group and department/agency
  • Championing change
  • Action planning to improve supervisory skills

Register for class here