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Consumer Protection

The Division of Weights and Measures investigates over 100 consumer complaints filed with our office on an annual basis.  These complaints run the spectrum of categories which include the following.

  • Retail product price overcharges
  • Inaccurate retail meters (gas pumps)
  • Short-weight packaged commodities
  • Short measure firewood sales
  • Deceptive/unclear price advertisements
  • Petroleum fuel quality issues (contaminated fuel, octane issues)
  • Utility sub-meters issues in mobile home parks

Complaint Forms

Helpful Links

Division of Measurement Standards (DMS)

California's Weights & Measures authority