Economic Assistance Division

Low-income individuals and families with children can apply for several kinds of government benefits, such as help paying for food (CalFresh), health care coverage (Medi-Cal, CMSP, Covered California), General Assistance (cash aid) and other supportive services. Also eligible for benefits are disabled or unemployed persons, and children in foster homes and former foster youth. 

Human Services Availability During Local Emergency

Updated: October 19, 2017 9:10 AM

General Availability of Services:

  • Saturday and Sunday: Closed
  • Unless otherwise stated below, the following services and locations are open to the public, Monday through Friday, 8:00 AM - 5:00 PM.  Subject to change.
  • To apply or sign up for services, please go into an open office, call the listed phone number or visit the website listed below.

Economic Assistance

  • 520 Mendocino Avenue, Santa Rosa
    • Services available: CalFresh, Medi-Cal, and General Assistance Program
    • Phones now open for CalFresh and Medi-Cal at the following NEW number: 1 (844) 719-8808
  • Closed, reopening Monday, October 23, 2017: Economic Assistance, 2550 Paulin Drive, Santa Rosa

Employment and Training

  • 2227 Capricorn Way, Santa Rosa - (707) 565-5500
    • Services available: SonomaWORKS and emergency CalFresh, including EBT cards, and Medi-Cal

Human Services South County Center

  • 5350 Old Redwood Highway, Petaluma - (707) 565-5511
    • Multiple services available including EBT Cards for CalFresh, Medi-Cal

Adult & Aging, including Veterans Services

  • 3725 Westwind Blvd., Santa Rosa - (707) 565-5900
    • Services available: Usual services only, see website
  • Mobile Veterans Services Clinic, Santa Rosa Veterans Building, 1351 Maple Avenue, Santa Rosa

Family, Youth and Children’s Services

  • 1202 Apollo Way, Santa Rosa - (707) 565-4300
    • Services available: Usual services only, see website
  • Closed: Valley of the Moon Children’s Home
  • Closed: Economic Assistance, 2550 Paulin Drive, Santa Rosa, Valley of the Moon Children's Home

Local Assistance Center (LAC)

  • Press Democrat Building, 427 Mendocino Avenue (between Ross and 5th Streets)
    • Services Available: Advice and information about Human Services programs. No applications accepted in this location; please visit or call an office listed above.

Covered CA Open Enrollment / Renewal Starts

Covered CaliforniaOpen enrollment for Covered California health insurance starts November 1, 2017 and lasts through Jan. 31, 2018. This is our State’s health insurance marketplace under the Affordable Care Plan (also known as Obamacare). Check for information in English and Spanish. For information about what's available to Sonoma County residents, visit the Health Care Options page.

Apply / Check Your Account Online 24/7

Visit My Benefits CalWIN to apply for CalFresh, Medi-Cal and Covered California from any computer, 24/7. 

If you already have benefits, login online to:

  • check your benefits,
  • change your status, or
  • change your address or other information. 

Computers are available at the Economic Assistance Division offices. 

Medi-Cal / Covered California / CMSP (County Medical Services Program)

  • 2550 Paulin Drive, Santa Rosa (new clients and ongoing) For an appointment or information: (877) 699-6868
  • 520 Mendocino Avenue, Santa Rosa (ongoing clients, forms, general information) 
  • South County Center, 5350 Old Redwood Highway, #100, Petaluma (new and ongoing clients, forms) For an appointment: (707) 565-5511

Fax for all offices: (707) 565-5252

Apply for or renew all types of health care coverage that helps pay for eligible medical, dental and emergency services, and prescriptions for low-income families, individuals and children. 

Medi-Cal or CMSP
Enrollment for low- or no-cost Medi-Cal health coverage or the County Medical Services Program is year-round. Apply online, by phone or in-person.

To Renew Medi-Cal
Download the Medi-Cal renewal form. Print and mail the completed form to:
Sonoma County Human Services Department 
Medi-Cal Renewal 
PO BOX 1539 
Santa Rosa, CA 95402

Covered California
Open enrollment for new, Covered California health insurance is November 1, 2017 - January 31, 2018. The renewal period for those with current coverage is October 11-December 15, 2017. However, outside the open enrollment period, life changes (such as marriage or the birth of a child) may make you eligible for Covered California immediately.

Apply for CalFresh / Get Account Information

  • 2550 Paulin Drive, Santa Rosa (new clients and ongoing) For an appointment or information: (877) 699-6868
  • 520 Mendocino Avenue, Santa Rosa (ongoing clients, forms, general information) 
  • South County Center, 5350 Old Redwood Highway, #100, Petaluma (new and ongoing clients, forms) For an appointment: (707) 565-5511

CalfreshCalFresh (formerly Food Stamps) provides funds to purchase nutritious food for eligible, low-income household, including those who work for low wages, work part-time, are unemployed, elderly or disabled. Most grocery stores and many farmer's markets accept CalFresh EBT cards. 

Click on these links to:

Current CalFresh clients: Use your User ID and password to log into your account to:

  • view your information
  • find local ATMs that accept CalFresh EBT cards
  • get addresses for where you can buy food with the EBT card

To request a replacement for a missing or damaged EBT card, call (877) 328-9677 right away.

For other helpful links, visit

General Assistance Program

2550 Paulin Drive, Santa Rosa
For an appointment: (877) 699-6868 

Provides assistance with shelter, food and employment services for disabled or unemployed residents, who are not supported financially by friends, family or any private or public assistance program. You must apply in person.

Public Notice

Never provide personal information to callers claiming to be from the SNAP toll-free information hotline number. These callers are not affiliated with FNS or SNAP. If you suspect that you are receiving illegitimate calls from (800) 221-5689, you may file a complaint with the FCC. If you have been affected by this or a similar identity theft scam, visit Federal Trade Commission/Consumer Information.

Contact Information

Economic Assistance
Human Services Department
Business Hours
Monday – Friday
8:00 AM – 5:00 PM
2550 Paulin Drive (Main Office)

520 Mendocino Avenue
South County Center, 5350 Old Redwood Highway, #100, Petaluma

Santa Rosa, CA 95403
38.465026, -122.721484


Apply for Medi-Cal

Medi-Cal Logo

Sign up for low- and no-cost medical care


Apply for CalFresh


Add to your food budget (formerly Food Stamps)


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