Everyone has the right to live in a healthy and safe environment, without emotional, physical, or sexual abuse, neglect, self-neglect, isolation, abandonment, financial abuse or the fear of abuse. Sadly, these problems do impact elder and dependent adults who live in private homes, apartments, hotels or hospitals, nursing homes or residential facilities.
Anyone can call Adult Protective Services (APS) 24 hours/day, at 1 (800) 667-0404 if they observe, know or suspect abuse. All calls are confidential. APS social workers investigate reports and help solve problems. To enable these adults to live as safely and independently as possible for as long as possible, staff also coordinate supportive services through helpful family, friends and other community agencies.
To report concerns about abuse in nursing and residential care facilities for the elderly, call the Sonoma County Long-Term Care Ombudsman Program (707) 526-4108 or (800) 231-4024. Confidential calls can be made 24 hours a day. Learn more about the Ombudsman Program at the Senior Advocacy Services website.
APS staff also educate the community and those professionals who are mandated reporters about elder abuse prevention and identification. Learn more about prevention, reporting and signs of abuse at socoelderprotect.org, the website of the Sonoma County Elder Justice Coalition.
The Sonoma County Adult Protective Services Program is mandated under Welfare and Institutions Code 15600 and is part of a statewide program of the California Department of Social Services.