Workers' Compensation

The County of Sonoma's Workers' Compensation program compensates employees for disability leave and medical treatment as a result of a work-related injury or illness. Workers’ Compensation benefit regulations are established by the State of California’s Division of Workers’ Compensation.

The Disability Management (DM) Unit is available to assist you with your work-related injury or illness questions, see Staff Assignments for contact information.

How to Report a Work Related Injury or Illness:

Employees:

• An employee should report a work related injury or illness immediately to their supervisor or acting supervisor.

Medical Care: If you need medical care, please contact one of the following:

• Kaiser Occupational Health Santa Rosa 707-566-5555
  • 3975 Old Redwood Hwy. Medical Office Building 5, Suite 152, Santa Rosa 
• Kaiser Occupational Health Petaluma 707-765-3800 
  • 3900 Lakeville Hwy. Medical Office Building 2, Petaluma
• Concentra in Santa Rosa 707-543-8360 
  • 1221 N. Dutton Ave., Santa Rosa
• Concentra Rohnert Park 707-586-4320
  • 6174 State Farm Dr., Rohnert Park

If you need urgent/emergency care, please call 911 or go directly to an emergency room and notify your department. You do not have to complete a claim form before seeking treatment, but you do need to notify your supervisor or department human resources staff that you are seeking treatment. 

Employee Workers' Compensation Quick Guide

Supervisor or Acting Supervisor:

• Supervisors Workers' Compensation Quick Guide
• Supervisor or acting supervisor will need to complete the County of Sonoma’s Supervisor's Report of Occupational Injury/Illness/Exposure (PDF: 205 kB) within 24 hours of notice. 
• Supervisor or acting supervisor will need to complete the Accident/Incident Investigation Report (PDF: 225 kB) within 3 days of notice.
• If the injury is serious, please verify whether it meets the Title 8, Section 330 definition for reporting to Cal-OSHA within 8 hours of notification by contacting HR Safety Unit at (707) 565-3208.

Supervisor reports are completed and submitted directly to Intercare through the online injury reporting tool. If access to the online reporting tool is not available, complete the supervisor report and email ompleted Supervisors Report and Accident/ Incident Report forms to: workcomp@sonoma-county.org or fax to (707) 565-3501.

• Instructions on how to access the online reporting tool, log in, and when to report a workplace injury.

Once you request your login, Intercare’s IT Department will set up your appropriate access and send you your login credentials via “ICare Help” (icarehelp@intercareins.com).  Be on the lookout for this secure email, as you will need to click on it and follow the steps.

IMPORTANT NOTE: If you do not receive the e-mail from “ICare Help” within 48 hours of requesting access, you may need to log into Outlook 365 in your internet browser (rather than your desktop Outlook application) to see the message. The default Outlook 365 link is: "https://outlook.office365.com/mail/". It should automatically log you in with your Sonoma County credentials if you're on a County computer. Otherwise, log in with your current County email/password.

If it has been 48 hours since you registered, you have checked Outlook 365, and have still not received the message, please contact workcomp@sonoma-county.org

If access to the online reporting tool is not feasible, complete the supervisor report and email or fax completed Supervisors Report and Accident/ Incident Report forms to: workcomp@sonoma-county.org or (707) 565-3501.

What to Expect:

• The supervisor report of injury is referred to the claims administrator.
• Employee and supervisor or acting supervisor may receive a call or email from the claims administrator requesting critical information.
• Please return the call or email, as failure to respond could result in delay or denial of the claim. 

For more information on Workers' Compensation please see Frequently asked Questions about Workers' Compensation for employees.

If you have specific questions related to your workers' compensation claim, please contact:

The Disability Management (DM) Unit is available to assist you with your work-related injury or illness questions, see Staff Assignments for contact information.