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Department of Health Services

Public Health Disease Control

Health Provider Alert: Reminder that Alternate Care Site is Available for Patients Evacuating Wildfires

Published: September 30, 2020

As parts of the County are evacuating from the recent wildfires, including the Glass Fire you may receive calls from patients describing symptoms consistent with COVID-19. Patients should be tested for COVID-19 and referred to the County’s alternate care site (ACS), which is located at the Best Western Dry Creek Inn in Healdsburg. The ACS provides medical care for individuals diagnosed with COVID-19 experiencing mild or moderate symptoms, and those awaiting test results who cannot safely isolate or quarantine in their homes for any reason including evacuating from the recent fires. 

Referring Patients

County health care providers are advised to call the Sonoma County  ACS at (707) 791-0059 to arrange admission.  Providers are requested to arrange the transport of patients to the ACS. Directions for patient intake, including the exact location and time.

Patients referred to the ACS from health care facilities for care during the 14-day recovery period. More severe COVID-19 cases are referred instead for hospitalization. Providers are requested

No visitors are allowed at the ACS, and patients may not leave the premises. The site will have 24-hour security and around-the-clock medical care.

Medical and waste from meals will be safely disposed of by contracted vendors.

Before discharge and return to the community, patients must complete the medically determined isolation and recovery period. Discharged patients will be transported back home. Patients who are unsheltered will be transferred to an appropriate shelter.


Individuals staying at ACS sites are offered services, including: 

  • Medical care
  • Behavioral health services
  • Prepared meals and laundry services