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Employee Assistance Program (EAP)

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  Optum LogoThe Employee Assistance Program (EAP) is offered by Optum.  This service is available to all County of Sonoma employees and their family members.

Life is busy. When you need more resources to manage it all, our Employee Assistance Program (EAP) professionals can help. The EAP provides information, guidance and support to help you and your family reach your personal and professional goals, manage daily stresses and develop fulfilling relationships.

The EAP is here to help

You don’t have to handle your concerns on your own. It’s OK to ask for help. In fact, seeking help early enables you to take immediate control of your situation and can prevent small issues from turning into big problems. EAP counselors are available 24 hours a day, 7 days a week. Whether your concern is big or small, don’t hesitate to call.

How to Access Services 

This confidential service is available at no cost to you and your family 24 hours a day, 365 days a year, by calling (866) 248-4096. You may also find additional information about the EAP by logging onto the EAP website (Company Access Code: Sonoma).

Family Member Defined

A family member is any individual living with the employee, including, but not limited to a spouse, children, grandchildren, domestic partners, parents, and grandparents.  Nannies, housekeepers, or other domestic help living with the employee are not considered family members.

Summary of EAP Benefits


    • Six (6) face-to-face visits per problem
    • Video Counseling
    • Telephonic Counseling
    • Legal and Financial Services
    • Work/Life Services

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    Counseling Services

    Talk one-on-one with an experienced, licensed counselor for support with stress management, strengthening relationships, work/life balance, grief and loss, and more. You can access a counselor face-to-face, online or by phone — whichever is most convenient for you. As with all EAP services, your conversation will be strictly confidential.

    Legal Services

    Legal Advice


    • Divorce
    • Landlord and tenant issues
    • Real estate transactions
    • Wills and power of attorney
    • Civil lawsuits and contracts
    • Identity theft recovery


    Financial Services

    • Saving for college
    • Debt consolidation
    • Mortgage issues
    • Estate planning
    • General tax questions
    • Retirement planning
    • Family budgeting


    Financial Advice

    Work/Life Services

    Care services: adult care, caregiver support, child care, special needs care, summer camps, holiday child care and back-up care Daycare

    Education services: education resources including preschools, public and private schools, tutors and test preparation, financing, and continuing education

    Daily living services: information on parenting, adoption, pregnancy and infertility, pet sitters,relocation, home repair services and more

    Autism Family Support services: offers families the tools, information and resources they need to care for a child with ASD. This specialized program is not a medical service; rather it provides support, guidance and advocacy for parent caregivers of children with autism. 

    Online Resources

    Visit the Live and Work Well website to access articles and tools such as videos, calculators and quizzes to help you improve your health
    and manage life events. You can also search for service providers in your area. The site is available in English and Spanish.

    Topics include:

    • Depression
    • Strengthening marriage and relationships
    • Stress management
    • Anxiety
    • Conflict management
    • Weight management
    • Communication