2018 - 2019 ESCMemorandum of Understanding: Appendix C: Grievance Procedures
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Step Number | Complaint Procedure | Response Procedure |
---|---|---|
STEP 1 |
| Immediate supervisor considers the question or incident, researches and responds to the employee within six (6) calendar days. |
STEP II |
| Immediate Supervisor responds to written Grievance Form, completing Supervisor’s Decision section of form within seven (7) calendar days from the date the written Grievance Form is received. Supervisor also cc’s County’s Director of Labor Relations. (MOU Section 18.7) |
STEP III |
| The Department Head, Appointing Authority, or his/her representative, meets with the employee to thoroughly discuss the grievance. The Department Head or Appointing Authority completes the Step III Section of the Grievance Form giving a written decision to the grievance within fifteen (15) calendar days after the discussion. A copy of the Department Head’s response is also sent to the County’s Director of Labor Relations. (MOU Section 18) |
STEP IV |
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ESC Memorandum of Understanding Grievance Form
(PDF: 41 kB)