• Fuel Contamination Complaints
• Land Use Permitting
• Pesticide Use Complaints
• Phytosanitary Certificates
• Quarantine Shipment Inspections
• Wildlife Services Complaints

To access these services, please leave a voicemail message at (707) 565-2371. You may also send an email to sonomaag@sonoma-county.org or leave your documents in the locked drop box outside the front door of our main office. All voicemail, email, drop box, and U.S. Mail will be checked at least once each business day.

For more information, see http://somacounty.ca.gov/Agriculture-Weights-and-Measures/

We can be contacted at openspace@sonoma-county.org.

Additional information: https://www.sonomaopenspace.org/

Sonoma County Animal Services will be open to the public by appointment only. Phone (707) 565-7100 to make an appointment for animal surrenders, and lost/found animals, including reunification. Our office staff are also available to service transactions via phone or web, including licensing. Animal Control Officers are limited to emergency service only. All volunteer activities at the shelter have been temporarily postponed.

• No adoptions at this time. www.theanimalshelter.org
• For information about lost/found animals, please visit http://sonomacounty.ca.gov/Health/Animal-Services/Lost-and-Found/.
• For information about general animal licensing, please visit http://sonomacounty.ca.gov/Health/Animal-Services/License-Your-Dog/.
• To license your animal online, please visit: http://ow.ly/djg130bMlXa.

Additional information: https://sonomacounty.ca.gov/Health/Animal-Services/

For details and information: https://sonomacounty.ca.gov/Auditor-Controller-Treasurer-Tax-Collector/

The Sonoma County CDC will remain open for essential services related to the Ending Homelessness Unit and Affordable Housing Unit.

• Phone: (707) 565-7501
• Email: CDC@Sonoma-County.org
• Additional information: https://sonomacounty.ca.gov/Community-Development-Commission/

For Services and Payment Information:

• Phone: (866) 901-3212
• Web: https://sonomacounty.ca.gov/Child-Support-Services/
• Mail: California State Disbursement Unit, PO Box 989067, West Sacramento, CA 95798-9067

Clerk-Recorder Office Hours: 9:00 AM to 1:00 PM (Mon, Tues, Thurs, Fri), 12:00 PM to 4:00 PM (Wed)
Assessor Office Hours: 9:00 AM to 1:00 PM (Mon, Tues, Thurs, Fri), 12:00 PM to 4:00 PM (Wed)
Registrar of Voters Office Hours: 8:00 AM to 12:00 PM, Mon -Fri

Essential services are available via phone, email, mail and electronically, including vital record processing, recording services, election and assessor services.

For more information:

• Clerk-Recorder: (707) 565-3800 or ClerkRecorder@sonoma-county.org
• Assessor Office: (707) 565-1888 or Assessor@sonoma-county.org
• Registrar of Voters: (707) 565-6800 or ROV-Info@sonoma-county.org

Additional information: https://sonomacounty.ca.gov/Clerk-Recorder-Assessor-Registrar-of-Voters/

The Sonoma County DA Hall of Justice Room 212-J – Courthouse Building, as well as the Family Justice Center at 2755 Mendocino Ave., Ste. 100 in Santa Rosa are closed to the public. Essential services will be provided via phone and email, including:

• Review of Criminal Investigations and Filing of Cases
• Legal Advice to Law Enforcement Agencies
• Review of Search Warrants
• Attendance @Homicide and Suspicious Deaths

For more information, please call (707) 565-2311 or visit http://da.sonoma-county.org/

For additional information, please e-mail us at edb@sonoma-county.org or visit http://sonomaedb.org/ for a Coronavirus business resource guide.

The Behavioral Health lobbies at the following addresses are now open to the public - Mon-Fri 8am to 5pm:
2235 Challenger Way, Santa Rosa
2350 Professional Dr. Santa Rosa

Behavioral Health Division Administration
Hours: Monday through Friday, 8:00 am-5:00 pm
Phone: (707) 565-4850

Behavioral Health Urgent Care Center
Address: 2225 Challenger Way, Santa Rosa

Crisis Stabilization:

• Hours: 24/7
• Phone: (707) 576-8181

Access Team

• Monday through Friday, 8:00 am – 5:00 pm
• 24-hour Access line: (707) 565-6900 or (800) 870-8786

Medication Support & Outpatient Case Management services are available for those who have been assessed to meet eligibility criteria by the Access Team.

Environmental Health

During this time, we will be providing essential services, including:

• Food-borne Illness Investigations
• Concerns/Complaint investigations
• Proposition 65 Notification
• Milk and Dairy Inspection Services
• Food Facility Plan Review – Limited Service
• Pool Plan Review – Limited Service
• Cannabis Dispensary and Manufacturing Site Plan Review – Limited Service
• Kincade Fire Debris Removal Plan Submittals and Completion Approvals

To access these services, please leave a voicemail or email at (707) 565-6565 or EH@sonoma-county.org. Messages will be checked throughout the day. For Kincade Fire Debris program questions, please leave a voicemail or email at: (707) 565-6700 or EHDebrisRemoval@sonoma-county.org.
For more information see https://sonomacounty.ca.gov/Health/Environmental-Health-and-Safety/ and 2019-kincade-fire/debris-removal/.

Public Health
Children’s Medical Services
Address: 625 Fifth St., Santa Rosa
Staff providing telework for CCS eligibility – primarily through main line (707) 565-4500 or by referral/fax.
Adult and Aging services provided by telework – care updates, new enrollments or renewals.

Disease Control
Address: 625 Fifth St., Santa Rosa
TB patients seen by appointment only.

Coastal Valley EMS Administration
Address: 195-B Concourse Blvd, Santa Rosa
Closed to the public.

Juvenile Hall and Valley of the Moon Children’s Services
Address: 7425 Rancho Los Guilicos Rd, Santa Rosa
Probation Camp Services
Address: 7400 Steve Olson Ln, Forestville
All facilities open and staff continue with daily services–no changes. County partners – Probation, Human Services and Law Enforcement are determine hours of operation for the three sites.

Laboratory Services
Address: 3313 Chanate Road, Santa Rosa
The Public Health Lab is closed to the public and has suspended all well-water and tick walk-in clients. The lab is processing COVID-19 test samples by mail.

Medical Therapy Programs
Address: 2230 Lomitas Avenue, Santa Rosa (Lewis)
Address: 1355 Industrial Drive, Petaluma (Headwaters)
Address: 7400 Rancho Los Guilicos Road, Santa Rosa (Valley of the Moon)
These program sites are closed. Staff is now providing tele-help services only with existing clients that includes video and telephone consultations.

Vital Statistics
415 Humboldt Steet, Santa Rosa 
Offices closed; operations virtual.

Administration
Address: 1450 Neotomas Avenue, Ste 200, Santa Rosa
Offices closed; operations virtual.

HSD Lobbies Re-Open with Limited Hours, Services

Human Services’ offices open to the public, providing essential services only, including emergency services for child welfare, adult protective services, IHSS, CalWORKs, Medi-Cal, CalFresh, and General Assistance.

Staff continue to provide essential services, including services for children, older adults and persons with disabilities, employees, job seekers and employers, including In-Home Supportive Services, CalWORKs, Medi-Cal, CalFresh, and General Assistance. ForHuman-Services-Department webpage.

HSD lobbies re-opened to the public for restricted access and hours. Clients and staff must wear masks or face coverings, and maintain six-feet of social distancing.
Hours are:

Adult and Aging Division
3725 Westwind Blvd., Santa Rosa
Phone services: 8 a.m.-5 p.m., Monday-Friday
(707) 565-5900, sonomacounty.ca.gov/Human-Services/Adult-and-Aging-Division/
In-person lobby services: Tuesdays and Wednesdays, 8 a.m.-4 p.m., and Thursdays, 9 a.m.-1 p.m. Services limited to assisting visitors with questions and making referrals to appropriate services and support.

Economic Assistance Division
2550 Paulin Drive, Santa Rosa, and
South County Center, 5350 Old Redwood Highway, Suite 100, Petaluma
Phone services: 8 a.m.-5 p.m., Monday-Friday
(877) 699-6868, sonomacounty.ca.gov/Human-Services/Economic-Assistance/
In-person lobby services: 8 a.m.-noon, Monday-Friday
To meet social distancing safety regulations in the lobbies, only one person per household will be allowed to enter at a time. Limited exceptions will be made for young children, caregivers and language interpreters who are accompanying a program client.

Essential services to meet immediate needs for people without access to a phone or computer:

• Medi-Cal
• CalFresh
• General Assistance (Paulin office only)
• EBT cards
• Expedited services
• Leave paperwork in secure outdoor drop-boxes

Employment and Training Division
2227 Capricorn Way, Suite 100, Santa Rosa
Phone services: 8 a.m.-5 p.m., Monday-Friday
SonomaWORKS: (707) 565-5500, Job Link: (707) 565-5500, sonomacounty.ca.gov/Human-Services/Employment-and-Training/
In-person lobby services: 8 a.m.-noon, Monday-Friday
Entry restricted to three SonomaWORKs and Job Link recipients at a time.

Essential services limited to:

• Pick up application for SonomaWORKs.
• Using a County telephone to contact staff and EBT replacement for SonomaWORKs.
• Pick up forms for COVID financial aid grant.
• Job Link’s computer lab remains closed.
• Employment Development Department (EDD) services are unavailable through July.

Family, Youth and Children’s Division
1202 Apollo Way, Santa Rosa
Phone services: 8 a.m.-5 p.m., Monday-Friday
(707) 565-4300, sonomacounty.ca.gov/Human-Services/Family-Youth-and-Children-s-Division/
In-person lobby services: 8 a.m.-noon, Monday-Friday.

Limited to three visitors at a time for:

• in-person reporting of child abuse or neglect. Reports can be made 24/7 by phoning the hotline, (707) 565-4304.
• pick-up or drop-off paperwork for social workers.

To confidentially report abuse or neglect, call 24/7:

Child Protection Services: (707) 565-4304 or (800) 870-7064

Adult Protective Services: (800) 667-0404 or (707) 565-5940

For CalFresh, Medi-Cal, Covered California or General Assistance, visit the Economic Assistance webpage.

If you are an employee, job seeker or business affected by the emergency, visit the Employment and Training web page.

For additional information, visit the Human Services Department website. For other concerns, contact info@schsd.org or call (707) 565-5800.

The IOLERO public office is open with a limited schedule. Staff continues essential work including review and audit of complaints, investigations, and proposed policy and training recommendations toward increasing transparency of law enforcement operations. The April 6, 2020 Community Advisory Council meeting has been cancelled.

For more details and information: IOLERO

• Virtual offices remain open. For more information visit PermitSonoma.org
• The Permit Center is closed to the public. Permit Center staff are available limited hours to receive phone calls live. To learn more about the services being provided visit: sonomacounty.ca.gov/PRMD/Reopening/
• Instructions for electronic Permit Applications

The Sonoma County Probation Department remains open for essential services related to Adult Probation, Juvenile Services, Electronic Monitoring, and Evaluation-Referral Services.

The following offices have modified operation:

• Hall of Justice – 600 Administration Drive, Room 104-J: Lobby remains open for limited client services.
• Juvenile Hall – 7425 Rancho Los Guilicos Road, Department A: Operating, but suspended family visits and programming by outside service providers.
• Juvenile Probation Services – 7425 Rancho Los Guilicos Road, Department B: Lobby remains open for limited client (Juvenile Court) services.
• Probation Camp – 7400 Steve Olson Lane, Forestville: Operating, but suspended family visits and programming by outside service providers.

The following offices are closed:

• Day Reporting Center – 2400-A County Center Drive
• Investigations – Nonpublished
• Supervised Adult Crew – 2150 College Avenue
• Probation Administration – 370 Administration Drive
• Probation Accounting – 2300 County Center Drive, B210

For additional information go to the Probation website.

The Sonoma County Public Defender's office remains open for essential legal services such as court representation, client interviews, investigations, and telephone interviews, including client investigations, witnesses, or parties involved.

Main Office: (707) 565-2791
CA Relay Service: 7-1-1
Juvenile Unit: (707) 565-6304

Additional information: https://sonomacounty.ca.gov/Public-Defender/

Limited Parks Access. By health order, parks access is limited to residents who walk or bike to parks from their homes. Driving to parks is not allowed. These restrictions are ordered from April 29, 2020 until further notice.

General information: https://parks.sonomacounty.ca.gov/

Deputies and dispatchers are still working around the clock to protect you. Please call 9-1-1 in an emergency or (707) 565-2121 to reach dispatch during a non-emergency.

• Main Adult Detention Facility lobby is open. No inmate visitation is allowed.
• North County Detention Facility lobby is closed. No inmate visitation is allowed.
• Main Office lobby is closed except for emergencies and mandatory registrations.
• River Substation lobby is closed.
• Valley Substation lobby is closed.

TPW continues to provide essential services including emergency road maintenance, airport and transit services, and responses to public requests.

For details and information, please contact (707) 565-2231 or TPW@Sonoma-County.org.

• Additional information: http://sonomacounty.ca.gov/transportation-and-public-works/
• https://sctransit.com/
• https://sonomacountyairport.org/

Staff will continue to work remotely.

• Contact: cesonoma@ucanr.edu or the program contact: http://cesonoma.ucanr.edu/

The UCCE 4-H Office instructs that all 4-H meetings and events through April 7 to be cancelled, postponed, or go virtual.

• Contact: damariscal@ucanr.edu or smworker@ucanr.edu