Published: May 8, 2019
Charles M. Schulz
— Sonoma County Airport (STS) is pleased to announce that its
terminal facilities now feature Aira Access — an innovative free service for
blind or low-vision customers. The service, in the form of an app, gives blind and low-vision Airport guests and passengers
instant access to highly-trained professionals who
provide visual information for virtually any task – including navigating
through the Airport terminal.
How the Aira App Works
Using the free Aira
app, passengers connect with an Aira agent who uses
the live video stream from their smartphone camera to provide visual
information on demand. The app enables blind and low-vision users to
independently check flight status, find gates and luggage, use self-service
kiosks, navigate through TSA checkpoints, and locate the Airport restaurants
and other services.
Aira is a valuable
and important innovation, as it augments existing tools and techniques that
blind people use to accomplish everyday tasks, such as using white canes, guide
dogs, Braille, etc. — further enhancing independence
for those who are blind or have low vision.
More Information About
How is it used?
Simply download the Aira
app for iOS or Android, complete a brief registration, and place a call to an
agent. The service automatically becomes available when users visit STS,
sending the traveler a notification when they enter the Airport.
Who can use it?
Anyone with a smartphone
can use Aira while at STS. Aira is a service tailored to people who are blind
or have low vision, and would benefit from instant
access to visual information. Any minutes used
while at STS are not deducted from Aira subscribers' monthly plan minutes.
Is Aira a
While Aira is free
for anyone to use at the STS Airport, Aira maintains a premium subscription
service that enables access to agents from any
location, at any time. When taking out an eligible monthly plan, subscribers
also unlock the opportunity to purchase Horizon – Aira's proprietary smart
glasses. To learn more, please visit www.aira.io.
Where else is Aira
Aira Access is available
at more than 30 airports nationwide, as well as London Heathrow and New
Zealand’s Wellington Airport. Aira is also available for free at Walgreens
pharmacies, Wegmans Grocery Stores, AT&T retail stores, and hundreds of
other locations nationwide. A full list of Aira Access Locations can be read
from within the Aira smartphone app.
About Charles M. Schulz
– Sonoma County Airport (STS)
Located in the heart of Northern California’s world-renowned Wine Country, STS
is the only airport that offers scheduled air service into the North Bay
region. Daily nonstop flights include: Alaska® Airlines to Los Angeles, Orange
County, San Diego, Portland, and Seattle; American Airlines to Dallas (June
2019), Los Angeles (May 2019), and Phoenix Sky Harbor; seasonal flights on Sun
Country Airlines® to Minnesota and Las Vegas, and United Airlines to Denver and
San Francisco. All Airlines offer a wide-range of connecting flights to
destinations in the continental U.S., Mexico, and beyond.
Offering a hassle-free
experience with shorter lines, the Charles M. Schulz – Sonoma County Airport
also features convenient ground transportation, easy and affordable parking
with electric vehicle (EV) charging stations, the Alaska Airlines Wine Flies
Free program, the on-site Sky Lounge Steakhouse & Sushi Bar, and Costeaux
On The Go.
For further information,
journalists are asked to contact Airport Manager Jon Stout at firstname.lastname@example.org
or (707) 565-7243.
For additional airport
information, follow Charles M. Schulz – Sonoma County Airport on Facebook
Jon G. Stout, AAE, CAE,
Charles M. Schulz — Sonoma County Airport (STS)
County of Sonoma—
Transportation & Public Works