Several priority initiatives will highlight ISD’s work efforts through July 1st, 2020:
Make our Information Technology (IT) more Resilient by organizing program and mitigation project elements consistent with the Recovery and Resiliency Framework. Proposed solutions are under review. The Board has set aside $1.7 million to support this critical project. The goal includes achieving greater resiliency in the highest priority areas by the end of FY19-20. Additional funding will need to be identified to complete the later phases. Additional information is available in the following Recovery Projects section.
Integrated Justice System Stabilization and Modernization project updates the County’s centralized justice system to leverage current technologies that business partners rely upon to effectively serve the community. Nearly 2000 people utilize the system which contributes extensive efficiencies throughout the public safety and justice community. Expenses to support and sustain the modernization effort is estimated at $1M annually to cover both expense items and revenue for required additional staffing for approximately 4-5 years. Measurement: Complete Phase I conversion to a supported database environment to be completed within 12-18 months following authorization.
- The update will proceed in three phases over a five year period to replace the underlying technology and significantly improve access, particularly for mobile devices and justice personnel in the field.
- Phase one planning and procurement is currently underway using available fund balance from the current year.
- In support of this effort ISD is retraining staff to transfer their knowledge and prepare for redesigning the system and filling vacancies with staff with experience with newer technology.
Forms Digitization - to further implement the County’s Digital Government which provide cost efficiencies and improved service delivery. Electronic forms will expand use of online services easing access to government programs, services and information with citizens and provide efficiency in internal forms processing versus paper forms currently routed through the County of Sonoma offices and agencies. Information Systems Department (ISD) will continue to seek support and project funds to provide consultation, workflow mapping, form design, electronic signature integration, data collection, data structure for analysis, and integration with the County’s existing trusted system, OnBase, and other enterprise systems.
Document Remediation - the Americans with Disabilities Act (ADA) and supporting regulations require all government entities that receive federal funding to provide equal access to services, electronic access to information is equally as important as physical access to individuals with disabilities. Based on the current volume of documents requiring remediation Information Systems will look for ways to improve our efforts and support departments in providing access to all.