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Options for Economic Assistance Services

During the pandemic, building lobbies are open to the public for restricted access and hours. Clients and staff must wear masks and face coverings, and maintain six-feet of social distancing. Hours at both 2550 Paulin Drive, Santa Rosa, and South County Center, 5350 Old Redwood Highway, Suite 100, Petaluma: 8 a.m. - 4 p.m., Monday - Friday. Thank you for your patience and understanding as we work together to keep our communities safe. 

Find answers to how your benefits are affected by the coronavirus emergency at the Human Services Department home page. For other information, please call 1 (877) 699-6868


  • Report Changes
  • Apply for Benefits
  • Submit Reports & Documents

  • Apply for Medi-Cal or Covered California

  • Apply for CalFresh


Service Center 1 (877) 699-6868

  • Report Changes
  • Request Replacement EBT Card
  • General Assistance Questions

Fax (707) 565-2929

  • Report Changes
  • Apply for Benefits


Economic Assistance, P.O. Box 1539, Santa Rosa, CA 95402

  • Report Changes
  • Apply for Benefits
  • Submit Reports & Documents

Contact Information

Economic Assistance
Human Services Department

In-person Lobby Hours

Monday – Friday
8:00 AM – 4:00 PM

Phone Hours
Monday – Friday
9:00 AM – 3:30 PM
(Due to volume of calls, wait times may be extended)

Contact us by Phone

Santa Rosa

2550 Paulin Drive

Santa Rosa, CA 95403
38.465026, -122.721484
Petaluma Office
5350 Old Redwood Highway

Suite 100

Petaluma, CA 94954
38.278495, -122.668033

Drop off paperwork at any office or mail to:

Economic Assistance

P.O. Box 1539

Santa Rosa, CA 95402