Economic Assistance Division

Many low-income individuals and families with children, disabled or unemployed persons, children in foster homes and former foster youth can apply for benefits:

During the pandemic, building lobbies are open to the public for restricted access and hours. Clients and staff must wear masks or face coverings, and maintain six-feet of social distancing. Hours at both 2550 Paulin Drive, Santa Rosa, and South County Center, 5350 Old Redwood Highway, Suite 100, Petaluma: 8 a.m.- 4:00 p.m., Monday-Friday. Thank you for your patience and understanding as we work together to keep our communities safe.

    Read about changes in benefits on the Human Services Department Home Page first. For additional information, please call 877-699-6868.

    Connect to Services from Home or Submit Documents


    • Report Changes
    • Apply for Benefits
    • Submit Reports & Documents

    • Apply for Covered California or Medi-Cal

    • Apply for CalFresh


    Service Center: 877-699-6868

    • Report Changes
    • Request Replacement EBT Card
    • General Assistance Questions

    Fax: 707-565-2929

    • Report Changes
    • Apply for Benefits 


    Economic Assistance, P.O. Box 1539, Santa Rosa, CA 95402

    • Report Changes
    • Apply for Benefits
    • Submit Reports & Documents

    Outdoor Office Drop Boxes

    • Economic Assistance, 2550 Paulin Drive, Santa Rosa
    • South County Center, 5350 Old Redwood Highway, Suite 100, Petaluma

    Temporary Benefit Increase

    The Consolidated Appropriations Act includes a temporary 15% in CalFresh benefits. CalFresh households will receive the temporary 15% monthly benefit increase for the months of January 2021 through June 2021. Households should see their first increase loaded to their EBT cards between February 7th and February 10th. All future months will have the increase included in their regular benefit load date, according to the last digit of their case number.

    Emergency Allotments

    California will continue to provide Emergency CalFresh Supplemental Allotments each month until further notice. Emergency allotments raise each household's regular monthly CalFresh allotment to the maximum allowable based on household size. Households already receiving the maximum allotment for their household size will not receive an additional supplement. The Emergency Allotment benefit is paid to the household in the following month.

    • When: April 26, 2021 at 6:00 PM

      Attend a live, online talk about being a foster parent to a Sonoma County child or teen. Call to reserve your spot: (707) 565-4274.

    • When: May 17, 2021 at 6:00 PM

      Acompáñenos mensualmente para hablar en línea acerca de cómo puede ser padre/madre de crianza a un joven o adolescente del Condado de Sonoma.

    • When: May 31, 2021

      Most Sonoma County Offices closed

    • More Events

    Contact Information

    Economic Assistance
    Human Services Department

    In-person Lobby Hours

    Monday – Friday
    8:00 AM – 4:00 PM

    Phone Hours
    Monday – Friday
    9:00 AM – 3:30 PM
    (Due to volume of calls, wait times may be extended)


    Santa Rosa

    2550 Paulin Drive

    Santa Rosa, CA 95403
    38.465026, -122.721484
    Petaluma Office
    5350 Old Redwood Highway

    Suite 100

    Petaluma, CA 94954
    38.278495, -122.668033

    Drop off paperwork at any office or mail to:

    Economic Assistance

    P.O. Box 1539

    Santa Rosa, CA 95402


    Apply for Medi-Cal

    Medi-Cal Logo

    Sign up for low- and no-cost medical care


    Apply for CalFresh


    Add to your food budget (formerly Food Stamps)