For Clients

• We enroll new IHSS care providers who will care for an IHSS client they know (including a client's family member, neighbor or someone found privately), so they can be paid for their work through the program.
• Our care provider Registry gives IHSS clients a list of available, screened, qualified care providers they may choose to hire.
• We also help clients find an urgent substitute if their IHSS care provider must unexpectedly be absent from work. Clients call us to assess their urgent care needs and, if appropriate, a care provider will be sent to their home.

For Care Providers

• Care providers with experience or training who are looking for clients can apply to join our Registry of approved caregivers. We refer Registry caregivers to clients on request.
• We sign up newIHSS caregivers (including friends and family) and offer training to help improve their caregiving skills.
• For current IHSS care providers, we offer additional skills training and oversee payroll so you’re paid for your work and get employment benefits you may be due. We teach you to manage the needed forms, documents and timesheets.