To be paid once you are working, you must:

1. Fill out your time-sheet completely.
2. Have your employer sign your completed time-sheet.
3. Submit your time-sheet by the deadline to:
   • Mail: IHSS Time-sheet Processing Facility
     PO Box 272862
     Chico, CA 95927-2862
   • To file your time sheet electronically, you must enroll as a new user at with the California Department of Social Services IHSS Provider Timesheet site. You'll also find other resources, including training videos.

If you have questions about the status of your timesheet or paycheck, call the Provider Assistance Help Line at (866) 376-7066.

If you have questions about payroll or deductions, call IHSS Public Authority Payroll at (707) 565-2852. You can also get your own timesheet and paycheck information online at sonomaproviderportal.org, 24 hours a day, seven days a week, or after hours by calling (707) 565-2852 and following the phone menu. 

To have your IHSS check sent directly into your bank account, sign up for direct deposit.

Fill out the form, and mail it to:

Provider Enrollment Processing Center
P.O. Box 1120
Roseville, CA 95678

Download and print the direct deposit form:

• in English
• in Spanish

You are eligible for medical and dental benefits if you work 75 hours for two consecutive months. Rules, deadlines, and eligibility requirements apply for eligibility. There is currently a waiting list to sign up for health and dental insurance.

If you have questions about health or dental insurance, call Dublin Insurance, Dublin, CA at (888) 838-5370 or (925) 803-1880.

For questions about union membership, benefits or deduction-related issues, call SEIU 2015, (855) 810-2015, or check the union website.