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Human Services
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Adult and Aging
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IHSS Public Authority
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Consumer Handbook
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Consumer Handbook
How to Work with the Registry
The Face-to-Face Interview
Consumer Removal Policy
Hiring a Care Provider
Duties and Responsibilities
Safety and Disaster Preparedness
Record Keeping
Urgent Substitute
Important Information
In-Home Support Services Public Authority
Safety & Disaster Preparedness
Safety
Do not leave valuables lying around. Put away jewelry, cash, checkbook and credit cards safely and securely.
Ask for a receipt every time your care provider shops for you.
Do not add your care provider’s name to your savings, checking, charge account, Social Security (SSI) or any other documents.
Keep an eye on things such as phone usage, medications and food items.
Do not get overly involved with your care provider’s private life.
Do not lend your care provider money, your car, household furnishings or clothing.
If your care provider is abusing you – hitting you, screaming at you, endangering your health or making you feel afraid, tell family and friends immediately, and call the police or Adult Protective Services at (707) 565-5940.
Disaster Preparedness
Let your care provider know about your disaster plan.
Tell your care provider where your Emergency Contact Information is located (a list of your family, doctors, neighbors, etc.)
Discuss your expectations with your care provider in case of an emergency or evacuation
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Contact Information
In-Home Supportive Services (IHSS) Public Authority
Adult and Aging Division
Human Services Department
Business Hours
Monday – Friday
8:00 AM – 5:00 PM
Contact us by Phone
Work
Phone:
(707) 565-5700
Work
CA Relay:
711
Fax
Fax:
(707) 565-5720
Address
3725 Westwind Boulevard
First Floor
Santa Rosa
,
CA
95403
38.510185
,
-122.796579
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