When your care provider is unexpectedly absent from work due to sickness or an emergency, you may be able to wait for some types of help until the care provider returns to work. However, you may be particularly fragile or disabled and so unable to wait for the care provider to return. You may need urgent services that you cannot do for yourself. In these circumstances, you may need to ask relatives, friends, or neighbors for help.
If no one else can help you, call the Urgent Substitute Care Provider Program at (707) 565-5719 to learn if you are eligible for a short-term, replacement care provider. For details, visit our Steps to Hire Caregiver web page.