When your care provider is working hard and doing a good job, praise is appreciated.

• Give praise as deserved and immediately. Example: “I liked the dinner you prepared today. It tasted really great!”
• It is important that both you and the care provider are pleased.
• Simple “Please” and “Thank you” are also appreciated.

• Discuss problems as they arise – do not bottle them up. Discuss your concerns firmly and calmly.
• When offering corrections, first comment on a task that has been done correctly. Then let the care provider know, pleasantly but firmly, how you want the incorrect task to be done.
• When making corrections, here’s a suggested comment: “I am happy to see the bathroom so clean. But next time, could you please remember to rinse out the tub more thoroughly?”
• Blaming or making your care provider feel ashamed will not help keep your care provider working for you. If you find it difficult to correct your care provider, ask for help from a family member or friend.
• The care provider may be told several times of unacceptable behavior before being dismissed.