California law, under the Welfare & Institutions Code for Elder Abuse, mandates reporting of physical abuse, neglect, self-neglect, sexual abuse, mental suffering, financial abuse, isolation, abandonment or abduction of an elder or dependent adult when:
- The victim reports that abuse has occurred or has knowledge of abuse.
- The mandated reporter observes the incident.
- When an injury or condition reasonably leads the mandated reporter to suspect that abuse has occurred.
Failure of a mandated reporter to report suspected abuse and/or neglect is a misdemeanor. When the abuse results in death or great bodily harm to the elder, the penalties for failing to report are a sentence of up to one year in county jail, a $5,000 fine, or both.
Learn how and what to report at free trainings offered at the Santa Rosa APS office or on-site for a group. Call to schedule: (707) 565-5900.
To report neglect or abuse, call:
(707) 565-5940 (24 hours)
(800) 667-0404 (24 hours)
Reports that do not involve physical abuse or require immediate attention can also be made online via our web intake form.