Human Services Department

Human Services is the right place to start when you need support. 

You'll find helpful social services and programs for residents of all ages:

See the Services Overview page for more programs and services.

Check our Calendar for upcoming public events and programs.

  • Emergency benefits for Medi-Cal, CalFresh and SonomaWORKs clients, Employment & Training Office, 2227 Capricorn Way, Santa Rosa, (707) 565-5500, 8am-5pm.
  • Providing help with replacement EBT cards, replacement CalFresh benefits (not Disaster CalFresh benefits) and expedited applications for new benefits. 
  • Staff can also answer questions about unemployment benefits due to the fire emergency or the power shutoffs, including filing for state disaster unemployment benefits. 
  • All other Medi-Cal and CalFresh clients can call the Economic Assistance number at  (877) 699-6868 for support with non-emergency benefit matters. 
  • Child Protective Services Hotline: Child abuse, neglect or abandonment,  (707) 565-4304 or  (800) 870-7064
  • Adult & Aging Division, 3725 Westwind Boulevard, First Floor Santa Rosa, CA 95403, 8am-5pm.

    • Adult Protective Services Hotline: Adult abuse, neglect or exploitation,  (800) 667-0404.
    • IHSS providers can  pick up paychecks
    • Veterans can get assistance filing claims

Unless otherwise notified, on Monday, November 4, the Human Services Department will offer its regular services at its regular locations.

CalFresh Food Purchases Spoiled by the Outage? Apply for Replacement Benefits
¿Compras de alimentos CalFresh estropeadas por la interrupción? Solicitar beneficios de reemplazo

You may be eligible for replacement CalFresh benefits if you used benefits to buy food that spoiled because your power was out. Apply for replacement benefits within 10 days of the loss. Funds will be added to EBT cards within two working days.

How to apply:
• Visit: Economic Assistance, 2550 Paulin Dr., Santa Rosa
• Phone: the Call Center, (877) 699-6868
• Mail: Economic Assistance, P.O. Box 1539, Santa Rosa, CA 95402
• Fax: Economic Assistance at (707) 565-5252

Puede ser elegible para los beneficios de reemplazo de CalFresh si utilizó los beneficios para comprar alimentos que se echaron a perder porque se quedó sin energía. Aplique para beneficios de remplazo, dentro de 10 días de la perdida. Los fondos serán agregados a su tarjeta de EBT dentro de dos días de trabajo.

Como aplicar: 
• Visite: Centro de Asistencia Económica, 2550 Paulin Dr. Santa Rosa
• Llamadas: Centro telefónico, (877) 699-6868
• Correo: Centro de Asistencia Económica, P.O. Box 1539, Santa Rosa, CA 95402
• Fax: Centro de Asistencia Económica al (707) 565-5252

Contact Information

Human Services Department
County of Sonoma
Business Hours
Monday – Friday
8:00 AM – 5:00 PM
Contact us by Phone
3600 Westwind Boulevard
Santa Rosa, CA 95403
38.508155, -122.795028
Mailing Address
PO Box 1539
Santa Rosa, CA 95402

Visit HSD in Petaluma

Human Services South County Center

5350 Old Redwood Highway

HSD Logo

Call for an appointment (707) 565-5511


Call or search online for countywide services

2-1-1 Resource Line logo

Dial 2-1-1 or (707) 565-2108

Report Abuse

Child abuse or neglect, (707) 565-4304 or (800) 870-7064

Adult abuse, neglect or exploitation, (800) 667-0404

Welfare fraud, (707) 565-8530 or (800) 344-8477

Civil rights violations, (707) 565-5855

SB 272

Senate Bill 272 requires local agencies publish a list of systems that serve as original sources of data within an agency.

Read more