Foundations of Supervision I
WD-FOS1 Foundations of Supervision I
This course is designed for new supervisors or supervisors who have served in a supervisory role for less than one year within a County department or special agency. Topics covered will include a discussion on the "Supervisor's Safety Toolkit" and resources available to supervisors to assist in effective implementation of the Sonoma County Safety Management Program, as well as:
- The differences between individual contributors and supervisors and how to transition into your new role
- A beginning supervisory skills self-assessment
- How to earn respect and authority from those you manage through your actions, as opposed to your title
- Understanding behavioral style differences
- Effective two-way communication with others
- Listening
- Building a positive climate through your words, tone, and nonverbal communication
- Giving/receiving feedback from others
- Managing conflict
- Planning projects and activities
- Problem solving and decision-making
- Using your time effectively
- Conducting effective meetings
- Assigning and distributing work assignments to others through effective delegation
- Training and coaching staff members
- Evaluating and documenting staff performance
- Managing performance improvement
- Hiring new employees
- The importance of finding a mentor to help you improve your skills
- Action planning to improve supervisory skills