• Injuried Worker

Workers' Compensation

Administration and Managed Care Transition

Effective July 1, 2017 the County of Sonoma's Workers’ Compensation administration and managed care services will transition from Northern Claims Management, LLC to Intercare Holdings Insurance Services, Inc (Intercare). Human Resources - Risk Management is working with our vendors and employees to ensure a smooth transition.

The County will contact employees with workers' compensation claims by mail with further information and a contact for questions. Additionally, Intercare will contact claimants in early July 2017 with information regarding their new claim representative.

If you have any questions or concerns about this transition, please contact the Disability Management Unit in Human Resources - Risk Management:

The County of Sonoma's Workers' Compensation program compensates employees for disability leave and medical treatment as a result of a work-related injury or illness. Workers’ Compensation benefit regulations are established by the State of California’s Division of Workers’ Compensation.

The Disability Management (DM) Unit is available to assist you with your work-related injury or illness questions, see Staff Assignments for contact information.

How to report a work related injury or illness:


  • An employee should report a work related injury or illness immediately to their supervisor or acting supervisor.
  • For non-emergency injuries or illness, contact Kaiser Occupational Health, 707-566-5555, to schedule an appointment.
  • Kaiser Occupational Health is located at 3925 Old Redwood Highway, Suite 152 in Santa Rosa, CA.
  • For emergency care, go to the nearest hospital or call 911 for assistance.

Supervisor or acting supervisor:

Email or Fax completed Supervisors Report and Accident/ Incident Report forms to: workcomp@sonoma-county.org or (707) 526-0101.

Need help?

Recently, Disability Management consolidated email boxes, which may have impacted your auto fill in your email. To remedy this issue, please open a new email, start typing workcomp@sonoma-county.org, when auto fill comes up, select the "X" and cancel auto fill. Then go to your address book, search for workcomp@sonoma-county.org and select. This will reset your auto fill to work correctly. Thank you for your patience. 

What to expect:

  • The supervisor report of injury is referred to the claims administrator.
  • Employee and supervisor or acting supervisor may receive a call or email from the claims administrator requesting critical information.
  • Please return the call or email, as failure to respond could result in delay or denial of the claim. 

For more information on Workers' Compensation please see Frequently asked Questions about Workers' Compensation for employees.

If you have specific questions related to your workers' compensation claim, please contact:

Administrator Name:  Intercare Holdings Insurance Services, Inc (Intercare)
 Phone: (916) 677-2500

The Disability Management (DM) Unit is available to assist you with your work-related injury or illness questions, see Staff Assignments for contact information.

Contact Information

Lynne Durrell

Disability Programs Manager 

Risk Management Division

Human Resources Department

Business Hours
Monday – Friday
8:00 AM – 5:00 PM
Contact us by Phone

575 Administration Drive

Suite 116B

Santa Rosa, CA 95403
38.4646528, -122.725512

Work Related Incident Forms