Published: March 17, 2020
Dear County Employees,
With the recent developments regarding the current COVID-19 pandemic and in anticipation of some of the County facility closures the 2020-2021, the Annual Enrollment period will be extended through April 10, 2020. All scheduled Annual Enrollment onsite and WebEx Information Sessions have been cancelled. We have
established an alternative method to provide you with information.
County Website– Visit our
Annual Enrollment page. This website contains information on the health plans offered, new premium rates for the 2020-2021 plan year and access to the
Employee Benefits Guide and
Extra Help Benefits Guide
Annual Enrollment elections should be made electronically through
Employee Self Service (ESS), please use this link to log in. Need assistance with Employee Self Service? Step by step instructions can be found
here. Enrollment changes are effective for the new plan year which begins June 1, 2020.
Our offices will be closed as directed from Wednesday, March 18ththrough Friday, April 3rd. During this time you may still contact the Benefits Unit by emailing us at
Benefits@Sonoma-County.org or by leaving a detailed message at (707) 565-2900. Our team will be answering your questions via email or phone.
You may also contact CareCounsel, the County’s Personal Healthcare Advocate, and they can help guide you through the decision making process to assess which healthcare plan is best for you based on your needs. CareCounsel is a free confidential healthcare assistance program provided by the County.
Please contact them at (888) 227-3334 or at
staff@carecounsel.com. Member specialists are available Monday thru Friday from 6:30 a.m. to 5:00 p.m. PST.
If you don’t want to make any changes, no action is necessary during the enrollment period to continue your current plan coverage. We do, however, suggest you review who is on your plan and review the new premium costs and plan options.
Again, Annual Enrollment is extended through April 10, 2020.
County of Sonoma Human Resources Benefits Unit
Customer Service:
(707) 565-2900
E-mail
benefits@sonoma-county.org