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Get Help: Coordinated Entry System (CES)

Coordinated Entry is a streamlined system designed to efficiently match people experiencing homelessness to available housing, shelter, and services. It prioritizes those who are most in need of assistance and provides crucial information that helps communities strategically allocate resources and identify gaps in service. Sonoma County’s Coordinated Entry system employs a Housing First model that prioritizes individuals and families facing the highest vulnerability and needs for permanent, supportive housing.

Contact Coordinated Entry Monday through Friday, from 9am-5pm at:
(866) 542-5480 or email  CE@srcharities.org

Download the Coordinated Entry Flyer
Updated 8/14/2018

• English • Spanish

For Community and Fire Recovery: 
Contact  (833) 513-6977 or  getfirehelp@srcharities.org

Drop-in Locations:

Central County

Community Support Network (transition Aged Youth with trauma and/or mental health challenges)

Sanctuary House
Call for an appointment, (707) 799-0429

Community Support Network (individuals with serious mental health challenges) 

Stony Point Commons
Call for an appointment, (707) 543-7087

Face 2 Face

873 2nd St, Santa Rosa, CA 95404
Call for an appointment (707) 544-1581
Or walk in anytime to request appointment

Family Justice Center Victims Services

Santa Rosa, Contact  (707) 565-8260
(by appointment only — call to schedule)

Family Support Center (Families)

465 A Street, Santa Rosa, CA 95401 
Tuesdays and Wednesdays (excluding holidays) 1:00pm to 3:00pm

Family Youth and Children's Services (FY&C)

Santa Rosa, Contact (707) 546-7907 

by appointment only - call to schedule

Homeless Services Center (Individuals only)

600 Morgan Street, Santa Rosa, CA 95401 
Mondays and Wednesdays (excluding holidays) 8:00am-10:00am

North Bay Veteran's Resource Center

444 10th Street, Ste 102, Santa Rosa, CA 95401
Tuesdays and Thursdays (excluding holidays) 10:00am-12:00pm and 1:00pm-3:00pm 
Walk in/Call for an appointment, (707) 578-8387

Social Advocates for Youth (Transition Age Youth age 18-24)

Dream Center 2447 Summerfield Rd, Santa Rosa, CA 95405 
Tuesdays and Fridays (excluding holidays) 12:00pm-5:00pm

SRJC Student Resource Center

Bertolini Student Center, 1st Floor, Room 4657
Monday-Thursday (closed Fridays, holidays and school holidays), 8:00am-4:00pm
By appointment only, ask at reception or call (707) 522-2638

The Living Room (Women, and Women with Children) 

1207 Cleveland Ave, Santa Rosa, CA 95401 
1st & 3rd Tuesday of the month (excluding holidays) 1:00pm to 3:00pm 

TLC Children and Family Services (18-24)

Transitional Housing Program (THP) 
821 Mendocino Ave., Santa Rosa, CA 95401
Mondays and Thursdays, 12:00pm-3:00pm

VA Clinic (Veterans)

3841 Brickway Blvd, Santa Rosa, CA 95403
Call to make an appointment (707) 815-4308

Vet Connect (Veterans)

Santa Rosa Veterans Memorial Building
1351 Maple Ave, Santa Rosa, CA 95404
Tuesdays, 9:00am-11:00am

North County 

Reach for Home

443 Hudson Street, Healdsburg CA 95448
Mon-Fri, 8:30am-3:30pm
Call for appointment, (707) 433-6161

St. Peter's Church

491 S. Franklin St, Cloverdale, CA 95425
Tuesdays (excluding holidays) 9:00am-11:00am

Sonoma Valley

Interfaith Shelter Network (IFSN) - The Haven

151 First St. West, Sonoma, CA 95476
Tuesdays and Thursdays, 10:00am-1:00pm

Sonoma Valley Area

810 Grove St., Sonoma, CA 95476
1st and 3rd Fridays, 11:00am-1:00pm*

Sonoma Valley Community Health Center

19270 Sonoma Hwy, Sonoma, CA 95476
1st and 3rd Fridays (excluding holidays), 11:00am-1:00pm

South County

Mary Isaak Center, COTS

900 Hopper St, Petaluma CA 94952
Drop in Hours: Mondays 1:00pm-4:00pm (excluding holidays)  

West County

Gravenstein Community Health Center

652 Petaluma Ave, Suite H, Sebastopol, CA 95472
Call for an appointment, (707) 823-3166

Occidental Area Health Center

3802 Main St., Occidental, CA 95465
Call for an appointment, (707) 874-2444

Russian River Health Center

16319 3rd St. Guerneville, CA 95446
Call for an appointment, (707) 869-2849

 Time/location not work? 

Call a CE Service Navigator to set up an appointment over the phone or in person (M-F, 9am-5pm)
Devon Stoddard: (707) 800-5771   Kaitlin Carney: (707) 791-8968

Maria Velez: (707) 755-0817     Troy Jordan: (707) 800-5732

*Excluding Holidays

Housing Inventory Chart

Continuum of Care (CoC) Homeless Assistance Programs Housing Inventory Count Reports provide a snapshot of a CoC’s HIC, an inventory of housing conducted annually during the last ten days in January, and are available at the national and state level, as well as for each CoC. The reports tally the number of beds and units available on the night designated for the count by program type, and include beds dedicated to serve persons who are homeless as well as persons in Permanent Supportive Housing.  New for this year, the reports also include data on beds dedicated to serve specific sub-populations of persons.

Please contact Michael Gause, Continuum of Care Coordinator, at (707) 565-1977 or  Michael.Gause@Sonoma-county.org with any questions.

2018 Sonoma County CoC Housing Inventory Chart Report

Coordinated Entry is required by the U.S. Department of Housing and Urban Development (HUD) for all Continuums of Care (CoC) as stated in 24 CFR 578.7 (a) (8) of the Continuum of Care Program Interim Rule. HUD requires each CoC to establish and operate a "centralized or coordinated assessment system" (referred to as "coordinated entry" or "coordinated entry process") with the goal of increasing the efficiency of local crisis response systems and improving fairness and ease of access to resources, including mainstream resources.

Contact Information

Thai Hilton

Special Programs Coordinator

Sonoma County Housing Authority

Business Hours
Monday – Friday
Contact us by Phone
Sonoma County Community Development Commission

1440 Guerneville Road

Santa Rosa, CA 95403
38.457092, -122.733925

Continuum of Care (CoC)

Learn More About Continuum of Care

Continuum of Care Board

CoC's goal is to achieve Functional Zero homelessness using a Housing First model.