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Get Help: Coordinated Entry System (CES)

Coordinated Entry is a streamlined system designed to efficiently match people experiencing homelessness to available housing programs. It prioritizes those who are most in need of assistance and provides crucial information that helps communities strategically allocate resources and identify gaps in service. Sonoma County’s Coordinated Entry system employs a Housing First model that prioritizes individuals and families facing the highest vulnerability and needs for permanent, supportive housing.

Contact Coordinated Entry Monday through Friday, from 9am-5pm at:
(866) 542-5480 or email  CE@srcharities.org

Download the Coordinated Entry Flyer
Updated 12/1/2021

• English • Spanish

For Community and Fire Recovery: 
Contact  (833) 513-6977 or  getfirehelp@srcharities.org

Coordinated Entry Drop-in Locations:

Central County:

Homeless Services Center (Individuals)

610 Wilson Street, Santa Rosa, CA 95401

By appointment (excluding holidays) 707-978-8329


Social Advocates for Youth (18-24)

Dream Center 2447 Summerfield Rd

Santa Rosa CA 95405

Make an appointment 1-888-729-0012

Nation’s Finest

444 10th St Ste 102, Santa Rosa, CA 95401

Mon-Fri 8AM-5PM or

Call for an appointment 1-833-GOT-YOR6

TLC Children and Family Services

821 Mendocino Ave, Santa Rosa CA 95401

Mondays and Thursdays, 12:00pm-3:00pm

Face 2 Face

873 2nd Street, Santa Rosa, CA 95404

Call for an appointment 707-544-1581

VA Clinic (Veterans)

3841 Brickway Blvd, Santa Rosa, CA 95403

Call for an appointment 707-815-4308

Family, Youth, and Children’s Services (FY&C)

Santa Rosa, Call for appointment 707-546-7907

Homeless Outreach Team, Victim’s Services

By appointment 707-565-8260

Community Support Network

Stony Point Commons (Individuals with

Serious behavioral health challenges)

Call for appointment 707-543-7087

Community Support Network

Sanctuary House (Youth 18-24 with

trauma and/or behavioral health challenges)

Call for appointment 707-799-0429

Homeless Outreach Team, Victim’s Services

By appointment 707-565-8260

South County:

Mary Isaak’s Center

900 Hopper Street, Petaluma, CA 94952

By appointment (excluding holidays) 707-765-6530

West County

Russian River Health Center

16319 3rd St Guerneville, CA 95446.

Every Thursday 10am-5pm or

Call for an appointment 707-869-3398

North County

Reach for Home

308 East St Healdsburg

Call for an appointment 707-433-6161


Time/location not work? 

Call a CE Service Navigator to set up an appointment over the phone or in person (M-F, 9am-5pm)

Daisy Pulido 707-755-0817

Robby Moore 707-328-6279

Charley Kennedy 707-800-2615

*Excluding Holidays

Coordinated Entry is required by the U.S. Department of Housing and Urban Development (HUD) for all Continuums of Care (CoC) as stated in 24 CFR 578.7 (a) (8) of the Continuum of Care Program Interim Rule. HUD requires each CoC to establish and operate a "centralized or coordinated assessment system" (referred to as "coordinated entry" or "coordinated entry process") with the goal of increasing the efficiency of local crisis response systems and improving fairness and ease of access to resources, including mainstream resources.

Contact Information

Thai Hilton

Special Programs Coordinator

Sonoma County Housing Authority

Business Hours
Monday – Friday
Contact us by Phone
Sonoma County Community Development Commission

1440 Guerneville Road

Santa Rosa, CA 95403
38.457092, -122.733925

Continuum of Care (CoC)

Learn More About Continuum of Care

Continuum of Care Board

CoC's goal is to achieve Functional Zero homelessness using a Housing First model.