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What do you need to do to prepare for possible loss of power?

Published:  July 8, 2019

Here are 8 things you can do to start to get ready for the potential loss of power:

  1. Make sure PG&E has your current contact information. Update your contact information with PG&E online or call (866) 743-6589. If you have lifesaving medical equipment:
    1. Verify PG&E has you registered with their Medical Baseline Allowance program.
    2. Plan to have back-up power sources for all critical medical needs (including refrigerated lifesaving medications), and
    3. Have pre-established connections with nearby family or neighbors to assist if needed. 
  2. Have a back-up charging system for cell phones and keep devices fully charged at all times.
  3. Consider alternate power generation choices for your home or critical business systems. Be sure to follow all safety instructions for stand-alone power generators.  See Portable Generator Safety Tips for more information.
  4. Identify a place you can go to cool off, if necessary
  5. Keep some cash on hand (credit/debit stations, and ATMs may be without power).
  6. Check and update your emergency kit and supplies (include hard copies of critical information and life-saving prescriptions).
  7. Learn more about Public Safety Power Shutoffs in your area and work with your neighbors to make sure everyone is ready.
  8. Stay informed during disasters and sign up for SoCoAlerts.


Contact Information

Christopher Godley

Director of Emergency Management

Department of Emergency Management
Business Hours
Monday – Friday
8:00 AM – 5:00 PM
2300 County Center Drive
Suite 220 B
Santa Rosa, CA 95403
38.46229, -122.725377


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