Economic Assistance Division

Many low-income individuals and families with children, disabled or unemployed persons, children in foster homes and former foster youth can apply for benefits:

You may be eligible for Pandemic EBT

Who gets Pandemic EBT (P-EBT)?

Children who are eligible for free or reduced-price meals can get a food benefit called Pandemic EBT (P-EBT) for the months their school is closed. Families will get up to $365 per eligible child on their P-EBT card to use for food and groceries, just like a debit card. This benefit is in addition to their pick-up meals from the school and receiving P-EBT does not impact their ability to receive CalFresh benefits.

P-EBT is available to all eligible California families with school aged children, regardless of their immigration status. P-EBT is not the same as CalFresh or Food Stamps. P-EBT is an emergency food benefit and is similar to other benefits that immigration officials do not consider for public charge purposes.

Click here for information in Spanish

How to get P-EBT

Who does NOT need to apply 

If your family receives CalFresh, Medi-Cal, or CalWORKs benefits, you do NOT need to apply for P-EBT. The state will automatically mail you a P-EBT card with $365 per child between May 12 and May 22, 2020. Note: You may not get the full P-EBT amount if your family started getting CalFresh or Medi-Cal benefits for the first time after schools closed.

Who NEEDS to apply

If you have children who are eligible for free or reduced-price meals but did not get a P-EBT card in the mail by May 22, 2020, you must apply online before July 15, 2020. To apply after May 22, visit ca.p-ebt.org. Eligible families should receive their P-EBT card within 10 days after applying. 

More information 

  • Download the flyer ( English/ Spanish)
  • To apply for P-EBT after May 22: Visit ca.p-ebt.org.
  • For help with your P-EBT card: Call California’s EBT Service Center at (877) 328-9677, 24 hours a day, 7 days a week, for help with PIN set-up, address change, lost or stolen cards, application status, and basic eligibility troubleshooting.
  • Inquire on your P-EBT Case: https://inquiry.pebt.dss.ca.gov/
  • For questions about your existing CalFresh or Medi-Cal benefits: Call (877) 699-6868.
  • For SonomaWORKs, call (707) 565-5500.

Economic Assistance Lobby to Re-Open July 6 with Limited Hours, Services: 
Other Options for Services

Human Services’ offices remain closed this week, providing essential services only, including emergency services for child welfare, adult protective services, IHSS, CalWORKs, Medi-Cal, CalFresh, and General Assistance. 

On Monday, July 6, Economic Assistance lobbies re-open to the public for restricted access and hours. Clients and staff must wear masks or face coverings, and maintain six-feet of social distancing. Hours at both 2550 Paulin Drive, Santa Rosa, and South County Center, 5350 Old Redwood Highway, Suite 100, Petaluma: 8 a.m.-noon, Monday-Friday.

    Look for questions and answers about changes benefits on the Human Services Department Home Page first. For additional information, please call 1-877-699-6868. Thank you for your patience and understanding as we work together to keep our communities safe.

    For phone and online access to services, choose these options:

    Online

    MyBenefitsCalWIN.org

    • Report Changes
    • Apply for Benefits
    • Submit Reports & Documents

    CoveredCA.com

    • Apply for Medi-Cal

    GetCalFresh.org

    • Apply for CalFresh

    Telephone/Fax

    Service Center 1-877-699-6868

    • Report Changes
    • Request Replacement EBT Card
    • General Assistance Questions

    Fax 707-565-2929

    • Report Changes
    • Apply for Benefits

    Mail/Office Drop Box

    • Report Changes
    • Apply for Benefits
    • Submit Reports & Documents

    Contact Information

    Economic Assistance
    Human Services Department
    Business Hours
    Monday – Friday
    8:00 AM – 5:00 PM
    Addresses
    Address

    Santa Rosa

    2550 Paulin Drive

    Santa Rosa, CA 95403
    38.465026, -122.721484
    Petaluma Office
    5350 Old Redwood Highway

    Suite 100

    Petaluma, CA 94954
    38.278495, -122.668033

    Drop off paperwork at any office or mail to:

    Economic Assistance

    P.O. Box 1539

    Santa Rosa, CA 95402

    Medi-Cal

    Apply for Medi-Cal

    Medi-Cal Logo

    Sign up for low- and no-cost medical care

    CalFresh

    Apply for CalFresh

    Calfresh

    Add to your food budget (formerly Food Stamps)