Economic Assistance Division

Many low-income individuals and families with children, disabled or unemployed persons, children in foster homes and former foster youth can apply for benefits:

CalFresh Benefits Replaced for Food Lost in Fires, and Hot Food Purchases Approved Temporarily

Current Sonoma County CalFresh recipients who lost food purchased with benefits during the Walbridge or Meyers Fires and evacuations can request to have some of their benefits replaced. Households have until September 14, 2020, to submit the benefit replacement request.

Additionally, all Sonoma County CalFresh recipients may buy hot, prepared foods through September 23, 2020, from grocery stores authorized to accept CalFresh Electronic Benefit Transfer or EBT cards. Due to the fires, California’s Food and Nutrition Services approved a temporary waiver for these purchases.

Expedited CalFresh applications are also available to qualified low-income households affected by the fire that do not already have benefits.

To request replacement benefits for food lost due to fire, power outage or spoilage during evacuation, current CalFresh recipients should download and print one of these forms:

Clients must complete and hand-sign the form (electronic signatures aren’t accepted), then submit the original form, or provide a scan or photo. The following are options for submitting the form:

  • online to My Benefits CalWin: https://www.mybenefitscalwin.org/
  • by FAX: (707) 565-5252
  • hand-delivered to an outdoor drop box at either
    - Economic Assistance, 2550 Paulin Drive, Santa Rosa, CA 95403, or
    - the Human Services South County Center, 5350 Old Redwood Highway, Suite 100, Petaluma, CA 94954
  • by mail: Economic Assistance, P.O. Box 1539, Santa Rosa, CA 95402
  • Economic Assistance staff can also help clients complete the form by phone. However, due to high call volume, wait times can be up to two hours: (877) 699-6868

Economic Assistance Lobby Open with Limited Hours, Services

Economic Assistance lobbies are open to the public for restricted access and hours. Clients and staff must wear masks or face coverings, and maintain six-feet of social distancing.

Hours at both 2550 Paulin Drive, Santa Rosa, and South County Center, 5350 Old Redwood Highway, Suite 100, Petaluma: 8 a.m.-noon, Monday-Friday.

    Look for questions and answers about changes benefits on the Human Services Department Home Page first. For additional information, please call 1-877-699-6868. Thank you for your patience and understanding as we work together to keep our communities safe.

    For phone and online access to services, choose these options:

    Online

    MyBenefitsCalWIN.org

    • Report Changes
    • Apply for Benefits
    • Submit Reports & Documents

    CoveredCA.com

    • Apply for Medi-Cal

    GetCalFresh.org

    • Apply for CalFresh

    Telephone/Fax

    Service Center 1-877-699-6868

    • Report Changes
    • Request Replacement EBT Card
    • General Assistance Questions

    Fax 707-565-2929

    • Report Changes
    • Apply for Benefits

    Mail/Office Drop Box

    • Report Changes
    • Apply for Benefits
    • Submit Reports & Documents
    • When: October 26, 2020 from 6:00 7:00 PM

      All Explore Foster Parenting meetings in 2020 will be held on Zoom. Meet staff from local agencies for a brief introduction to foster parenting. Talk with us and get your questions answered. To reserve, call (707) 565-4274.

    • When: November 11, 2020

      Most Sonoma County Offices closed

    • When: November 23, 2020 from 6:00 7:00 PM

      All Explore Foster Parenting meetings in 2020 will be held on Zoom. Meet staff from local agencies for a brief introduction to foster parenting. Talk with us and get your questions answered. To reserve, call (707) 565-4274.

    • More Events

    Contact Information

    Economic Assistance
    Human Services Department
    Business Hours
    Monday – Friday
    8:00 AM – 5:00 PM
    Addresses
    Address

    Santa Rosa

    2550 Paulin Drive

    Santa Rosa, CA 95403
    38.465026, -122.721484
    Petaluma Office
    5350 Old Redwood Highway

    Suite 100

    Petaluma, CA 94954
    38.278495, -122.668033

    Drop off paperwork at any office or mail to:

    Economic Assistance

    P.O. Box 1539

    Santa Rosa, CA 95402

    Medi-Cal

    Apply for Medi-Cal

    Medi-Cal Logo

    Sign up for low- and no-cost medical care

    CalFresh

    Apply for CalFresh

    Calfresh

    Add to your food budget (formerly Food Stamps)