Operations is tasked with the presenting, processing and protecting data for county departments and agencies. We administer the data center, manage the network, provide disaster recovery analysis and services, support network databases, and oversee mainframe processing.
Network Services is responsible for server design and standards, system-level security audits, lab testing of new products, and core services such as DNS, DHCP, and Active Directory. In addition we manage the network infrastructure, including routers, switches, firewalls, network communication circuits, Internet access and security, intrusion detection, VPN, and wireless networking.
This team of IT analysts supports the organization’s 3,500 desktop and laptop computers, hundreds of software applications and many printers and peripherals. Support means we install, configure, maintain security updates, upgrade, procure and manage licenses, diagnose and troubleshoot. These professionals spend much of their time visiting customers at their workstations.