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Video Inspections
Mobile App Instructions

For the duration of the COVID-19 Shelter in Place declaration, Permit Sonoma will continue to provide many inspection services via remote video technology.  Our goal is to keep your projects moving while protecting everyone from the spread of COVID-19.

Please follow the instructions below to get started with your first video inspection. If you have scheduled an inspection by telephone or via Permits Online, our inspection team will call on the date of the scheduled inspection to answer any questions and schedule a more precise time for your video inspection to begin.

Video published on May 5, 2020.

What is VuSpex?

VuSpex Mobile Video Inspections

Permit Sonoma is now offering VuSpex, a virtual inspection tool that provides inspection services to contractors remotely, with the use of an iOS or Android smart phone. By using VuSpex, our Inspectors can remotely perform a virtual inspection. VuSpex allows the inspector to take pictures, videos, make notes, and even uses a geo-locator to verify that the inspection location is the same as the permit address.

Overview

  1. Install on IOS or Android
  2. Create an account and link to agency
  3. Sign-in and Quick Test

After completing these steps, your agency contact will be able to schedule and perform VuSpex mobile video inspections with you.

Install VuSpex

While viewing this document from your smartphone, choose iOS or Android.

Download on the App Store - AppleAndroid App on Google Play

  1. Open the App Store app for iOS or Google Play Store app for Android
  2. Search for "VuSpex"
  3. Install VuSpex on your smart phone

Create a VuSpex Account & Link to Agency

From Your Web Browser

Go to: https://prod.vuspex.com/contractors/register_web

From the VuSpex Mobile App

  1. Open the VuSpex app on your phone
  2. Tap the "Create New Account" link on the Sign-in screen
    This launches the mobile browser on your phone where you enter your information.

Step 1 of 4: Enter personal information and select a password.
Use an email address that is accessible from your phone or computer.

Note: Only alphanumeric characters are supported in passwords. Do not use special characters like "-" or "%".

Step 2 of 4: User receives an email with a four-digit verification code. Enter the code where prompted
to proceed.

Note: If the email is not received within a few minutes, check your spam folder. Do not leave the Step 2 of 4 screen until you have entered you four-digit code.

Step 3 of 4: States: Select "California" from the list of states. Then tap "Next."

Note: If "Next" is grayed-out, tap "Add State," then tap "Next."

Step 4 of 4: Agency: Set the agency to "SONOMACO" and tap "Next."

Your account is now set up.

Sign-in and Quick Test

  1. Return to VuSpex App & Sign In: Open the mobile app and sign-in with your credentials.
  2. Quick Test: Tap the "Quick Test" button to check the network quality of your inspection site.

Contact Information

Building Inspection Section

Contact Inspection by Phone
Address
2550 Ventura Avenue
Santa Rosa, CA 95403
38.465074, -122.723705