All property managers who represent permitted vacation rentals as the 24-hour contact in unincorporated Sonoma County were required to obtain the certification by January 1, 2018. All new vacation rental permits submitted after that date are required to provide the contact of a property manager who has already passed the test and paid the fee.
Who Must Be Certified?
If you serve as the property manager or the 24-hour contact for one or more Vacation Rentals within unincorporated Sonoma County, you are required to take this course and pass the test. Managers of hotels, motels, campgrounds, or hosted rentals do not need to take this certification course.
Please be sure that you are within 30 miles of the vacation rental that you represent prior to taking the certification course. A property management company must ensure that they are located within 30 miles of all vacation rentals they intend to manage in unincorporated Sonoma County.
Use a mapping tool like Google Maps to help determine the distance between the property manager's office and the vacation rental property.
Certification Course Materials
The information covered by this course is available by reading the following document collection. Please read all of the materials prior to taking the test. A passing score of 28 is required.
Section 1: Background (PDF: 244 kB)
Section 2: Permitting Standards (PDF: 159 kB)
Section 3: Operational Standards (PDF: 477 kB)
Section 4: Responsibilities and Enforcement (PDF: 227 kB)
Section 5: Best Practices (PDF: 406 kB)
Section 6: Transient Occupancy Tax (PDF: 210 kB)
Property Manager Certification Test