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Annual Payment 2018 – Operational Septic Permit

Technical Difficulties

Payment Server is Working Again

Posted: July 3, 2018, 9:00 AM PDT

Online credit card payments via Permits Online are working again. Thank you for your patience.

Invoice Required to Pay Bill Online

Watch your mail (US Postal Service) for your 2018 Annual Renewal Invoice.

As we begin to transition to a paperless billing process, we ask that you create a Permits Online (also known as ACA) account (if you don't already have one) and link your permit to that account. So be sure to go to the Register My Permit page to:

  1. Create a Permits Online (ACA) account (if you don't already have one).
  2. Link your permit to your account.

Otherwise start at Payment Instructions below to pay without registering.

Note: Permit Sonoma does not charge a credit card fee for payments made online.

Non-Standard Septic System Monitoring Program

Find out more information about the operational permit (OPR) monitoring program

Contact Us for Assistance

For assistance with online payments or if you have questions regarding the county’s non-standard septic system operational permit program:

Payment Instructions

  1. Go to:
  2. You should see the Permits Online page.
  3. On right side, in the Search Existing Permits box (screen capture image below), enter the Operational Permit (OPR) Number from your invoice. It should match this format: OPRyy-XXXX (in which "yy" is the 2-digit year the permit was issued and "XXXX" is a 4-digit number)

    Click magnifying glass button to initiate search.
    (It may take several moments for the system to locate your record. "Please wait" will be displayed.)

    Screen capture image of the Permit search field

Yearly Billing Page

  1. Verify Work Location matches the "System Location" address on the invoice.
  2. On middle panel where it says "Record Info| Payments| Conditions", click Payments and then click Fees.

    Screen capture image showing the location of the Payments link and the Fees link
  3. Verify the following matches your invoice:
    • Date
    • Invoice Number
    • Amount
  4. On far right side, click Pay Fees.
Screen capture image showing locations of the Date, Invoice Number, and Amount as well as the Pay Fees link

Application Fees Page

  1. Review fees, then click Continue Application button.

Payment Options Page

  1. Enter credit card information. Required fields have an asterisk.
  2. Click Submit Payment button.

Record Issuance Page

  1. A notice of Paid Fee is displayed in in a green bar.
  2. To see the Paid Fee, click View Record Details and repeat step 5 above.

Contact Information

Contact Well & Septic by Phone
2550 Ventura Avenue
Santa Rosa, CA 95403
38.465074, -122.723705

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