ISD Banner

Service Request Forms

ISD Service Portal

Please use the ISD Service Portal to request ISD services and to report issues

Access Management

Agreement for Data Center Access

Request access to the ISD Data Center. Please read the Policy for Data Center Access for additional information about accessing the Data Center.

Department Authorized Personnel List Modification

Please use this form to update ISD’s list of departmental personnel authorized to request restricted ISD services

Employee Separation Form (Intranet access needed)

Please use this form for employees that are permanently leaving County employment. ISD will verify all user accounts managed by ISD have been deleted.

VPN Questionnaire for Employees

Questionnaire that is required to be completed prior to granting VPN Access.

VPN Questionnaire for Vendors

Questionnaire that is required to be completed prior to granting VPN Access.

Business Services

County Mail Services Supplies Order Form

Please use this form to order order USPS envelopes and forms, tubs and trays.

Courier Supplies Order Form

Please use this form to order courier envelopes, mail trays and tubs and rubber bands.

Records Center Supplies Order Form

Order boxes and forms for storing documents, photos, microfilm and maps.

Courier Service Request Form

Please use this form to request a Courier Stop

Communications

Wireless Device Service Requests Form

Use this form to place orders for all wireless devices

Computing & Printing

Hardware Request Form - New

Please use this form to request new hardware. Requestor must be on the authorized list provided to ISD by their Department.

Hardware Request Form - Used

Please use this form to request used hardware. Requestor must be on the authorized list provided to ISD by their Department.

Software Request Form

Request ISD to install Commercial Off the Shelf (COTS) software not already provided on the County desktop standard image (a preloaded suite of software that is common across all departments.) COTS software that has not been reviewed for compatibility with the County or Department image will be analyzed to ensure compatibility.

Contact Information

Information Systems
County of Sonoma
Business Hours
Monday – Friday
8:00 AM – 5:00 PM
Address
2615 Paulin Drive
Santa Rosa, CA 95403
38.4661956, -122.724846