ISD Banner

Latest News

Showing: 124 of 24

  • Information Systems Department
    Published on May 10, 2019
    Information Systems Department

    Winners Announced!  And the answers to the eADA quiz submitted at the 2019 Public Service Recognition Lunch on May 9, have been posted. Many thanks to all who participated!

  • Information Systems Department
    Published on July 21, 2016
    Information Systems Department
    Sonoma County ranked 1st among mid-sized counties throughout the nation in the 2016 Digital Counties Survey.
  • Published on June 2, 2016
    Sonoma County has launched a new online open budget tool, SoCo Budget, to provide increased access to the County’s budget information.
  • Information Systems Department
    Published on April 22, 2016
    Information Systems Department

    ISD is proud to receive the 2016 HDI CSAT Elite 50 Award, which recognizes outstanding technical service and support centers around the world. The HDI Customer Satisfaction Index (CSI) Service is an independent, third-party tool that tracks customer satisfaction based on survey responses.

  • Information Systems Department
    Published on January 14, 2016
    Information Systems Department

    This security bulletin applies to the following internet browsers: Internet Explorer, Google Chrome, and Firefox

  • Information Systems Department
    Published on May 13, 2015
    Information Systems Department
    ISD is performing server maintenance on email servers. As part of this maintenance, there will be a disruption in external mail encryption. There is also the potential for email to be delayed if errors are encountered during maintenance.
  • Access Sonoma Broadband
    Published on January 13, 2015
    Access Sonoma Broadband
    Expanding broadband services in rural areas is difficult for many reasons, including the methodology used to collect data for the State Broadband Coverage Map. This map is created by the California Public Utilities Commission (CPUC) using advertised coverage and speed data provided by the internet providers, such as AT&T, Verizon, and Comcast.
  • Information Systems Department
    Published on January 6, 2015
    Information Systems Department
    As part of the Board's work priority to expand Online Services supporting government openness, accessibility and transparency, Information Systems is working with other departments to make certain County data and information available online. Initial datasets are planned to include public safety incident reports, restaurant inspections, property information, and the County budget.
  • Access Sonoma Broadband
    Published on November 15, 2014
    Access Sonoma Broadband
    Most Americans can’t imagine life without the Internet. They go online to work, to communicate and to get news about the world. If the technorati in Silicon Valley have their way, health care, education and transportation (hello Uber!) will depend on a reliable, fast connection to the Internet too, through wearable devices, tablets and mobile phones.
  • Access Sonoma Broadband
    Published on November 10, 2014
    Access Sonoma Broadband
    Most ISPs were quick to denounce President Obama’s net neutrality plan in apocalyptic terms on Monday, which isn’t too surprising considering they were really looking forward to being able to charge extra for Internet fast lanes under FCC chairman Tom Wheeler’s plan.
  • Access Sonoma Broadband
    Published on September 3, 2014
    Access Sonoma Broadband

    The California Emerging Technology Fund (CETF) in partnership with The Field Poll released results of a new survey examining the depth of the Digital Divide in California.

    The poll found that home broadband adoption rates have stagnated, leaving the hardest-to-reach Californians without an essential tool to access the educational, employment and civic engagement opportunities that lead to self-sufficiency. The statewide goal is to achieve 80% home adoption by 2017, with no single demographic group or region below 70%.

    Read the full report on The California Emerging Technology Fund Call for National Policy on an Affordable Broadband Rate.

  • Access Sonoma Broadband
    Published on September 2, 2014
    Access Sonoma Broadband
    On Sunday, August 3, 2014, at approximately 5:20 p.m., an aerial fiber-optic cable was severed along the Comptche-Ukiah road in Mendocino County. This road directly connects the town of Mendocino and the City of Ukiah, and is often used by logging trucks.
  • Information Systems Department
    Published on July 30, 2014
    Information Systems Department

    On July 15, 2015 the Information Systems Department, working with the Sonoma County Public Safety Consortium (PSCST) went live with the final phase to complete a major upgrade to the 9-1-1 Dispatching, Records Management, and Mobile systems. 

  • Information Systems Department
    Published on July 10, 2014
    Information Systems Department
    Sonoma County is ranked 4th among mid-sized counties (population category 250,000 - 500,000) in the 2014 Digital Counties Survey. The survey, conducted by the Center for Digital Government in partnership with the National Association of Counties (NACo), recognizes leading examples of counties using technology to improve services and boost efficiencies.
  • Information Systems Department
    Published on May 12, 2014
    Information Systems Department
    The Information Systems Department of Sonoma County is issuing this Request for Proposals in order to select a vendor for the provision of maintenance for data center equipment, printers, uninterruptable power supply units and other peripheral IT equipment.
  • Access Sonoma Broadband
    Published on March 6, 2014
    Access Sonoma Broadband
    According to the Ookla Speedtest, the average internet download speed in the U.S. is 21.72 Mbps, which makes the United States ranked thirty-third out of one hundred ninety economies ranked in that category. Hong Kong ranks first, with an average internet download speed of 72.54 Mbps.
  • Access Sonoma Broadband
    Published on March 3, 2014
    Access Sonoma Broadband
    A $138 million initiative to extend high-speed Internet capacity to about 150,000 rural California households — including 3,520 in Sonoma and Mendocino counties — has collapsed, forcing advocates to start from scratch after nearly three years of planning.
  • Access Sonoma Broadband
    Published on February 6, 2014
    Access Sonoma Broadband
    For an increasing number of Americans, access to high-speed Internet has become an essential part of our lives. We do work, email friends, find restaurants, watch videos and movies, and check the weather.
  • Access Sonoma Broadband
    Published on January 9, 2014
    Access Sonoma Broadband
    The tiny town of Ephrata, Wash., is home to just 7,664 residents. It has six public schools, an Amtrak station and one tiny newspaper, the Grant County Journal. It also has the fastest broadband Internet in America.
  • Published on December 17, 2013
    Operational and Management analysis of the ISD Records and Reprographics business units. Requesting benchmarking with like organizations and best practice recommendations, including potential reorganization, outsourcing and cost recovery modifications.
  • Enterprise Financial System (EFS)
    Published on December 12, 2013
    Enterprise Financial System (EFS)
    The COA redesign and re-mapping effort has been a work in progress since March 2013, and is one of the cornerstones of the PeopleSoft EFS system and is critical in supporting the financial, cost accounting and reporting needs of system users.
  • Enterprise Financial System (EFS)
    Published on December 12, 2013
    Enterprise Financial System (EFS)
    The EFS Change Management Team will be hosting hands-on system demonstrations for two system processes during the months of December 2013 and January 2014.
  • Information Systems Department
    Published on November 19, 2013
    Information Systems Department
    Finding County Services now simplified. Visitors to our County web site will find a lot of changes, starting with the County’s new address on the Web: http://www.sonomacounty.ca.gov
  • Published on September 18, 2013
    Did you notice the orange navigation bar at the top of this page? This is our new Quick Links navigation bar.
Items per page:
Sorting Options
  • 1

Contact Information

County of Sonoma
Contact us by Phone
Address
2615 Paulin Drive
Santa Rosa, CA 95403
38.4661956, -122.724846

Your Partner in Technology

ISD_brochure219

County Employees

We're here to Help!

All requests for ISD begin by opening a Service Request. You may open an SR by using our Service Portal, or by emailing or calling the Service Desk.

Service Portal

Email the Service Desk

Call the Service Desk (x2030)

Track your Requests