Administration and Coordination – a group that provides general administration, budget, accounting, fiscal analysis, contract, procurement, human resources, safety and facility support to all functional teams.
Innovation Services - works with Sonoma County leadership to stimulate an environment for systems innovation while developing business strategies that serve the growing technology needs of the County enterprise.
Applications Programming – the team that provides development, maintenance and support of business applications, data integration, and reporting solutions. The group supports make, build and buy decisions and associated implementation management services in coordination with department IT staff and vendors.
Information Management – has been re-aligned to revalue primary functional areas that define, process, manage, report, distribute, and archive both digital and traditional information. The following teams are involved in piloting organizational concepts.
Web and Social Media – providing content management systems and processes to facilitate the access to information through all on-line media avenues.
Electronic Document Management – supporting the capture, indexing, and storage of electronic documents and files of all types.
Geographical Information – coordinating the collection and digital association of geospatial attributes with other tabular data and developing visual maps tools for both internal and public access.
Records and Reprographics – supporting the collection, scanning, archival, and retention management for all records series and producing graphic designs and printed materials to support information sharing and communications.
Technical Services – develops, supports and maintains the technical infrastructure and standardized personal productivity tools for all County employees. The group has several specialized work teams including:
Infrastructure Network and Communications – develops, maintains and support countywide voice, video and data connectivity solutions for all departments. The group is consolidating environments into a single converged structure.
Infrastructure Server, Storage and Database – managing the data centers and all equipment and technical computing structures associated with technology solutions.
Infrastructure / Cyber Security – assuring safe and secure information technology and use. Includes compliance auditing, litigation support, and policy development.
Infrastructure Application Hosting – provides the hosting of departmental business applications and enterprise personal productivity and collaboration tools.
Infrastructure Service Desk and Field Operations – the single point of access to present and deliver services. The service desk manages all request, incident, and install requests for all technologies and oversees coordinating field staff for on-site needs.