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In-Home Support Services Public Authority

Caregiving is important work, a profession that helps members of our community have a better quality of life at home. In-home care allows older adults, seniors and residents of any age with disabilities to live safely and independently in their own homes. Eligible residents apply to get needed care through the In-Home Support Services (IHSS) program.

The In-Home Support Services Public Authority (IHSS PA) was created separately from the IHSS program to coordinate key functions for IHSS clients and their care providers. We make finding in-home care easier for clients and provide support for IHSS care providers, so clients and their care providers can have positive, meaningful and lasting care relationships.

We Help Manage the Details

For Clients

  • We enroll new IHSS care providers who will care for an IHSS client they know (including a client's family member, neighbor or someone found privately), so they can be paid for their work through the program.
  • Our care provider Registry gives IHSS clients a list of available, screened, qualified care providers they may choose to hire.
  • We also help clients find an urgent substitute if their IHSS care provider must unexpectedly be absent from work. Clients call us to assess their urgent care needs and, if appropriate, a care provider will be sent to their home.

For Care Providers

Contact Information

Adult and Aging Division
Human Services Department
Business Hours
Monday – Friday
8:00 AM – 5:00 PM
3725 Westwind Boulevard
First Floor
Santa Rosa, CA 95403
38.510185, -122.796579

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