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Tips for Avoiding Fraud

As an In-Home Supportive Services (IHSS) provider, there are some things that you can do to avoid committing fraud. These include the following examples:

Download Tips for Avoiding Fraud Flyer(PDF: 223 kB)

Only put the hours you have worked on your time-sheet. Hours on your time-sheet should not include time for taking a meal break.

Only put hours on your time-sheet for services that are covered by IHSS.

Examples of some services that are not covered by IHSS include gardening, pet care, moving furniture, or taking the consumer on social outings.

Always refer to the “Services Covered by IHSS” handout if you are in doubt.

Only put hours on your time-sheet for tasks that are authorized for your recipient.

Only ask your recipient to sign a completed time-sheet.

Only sign your name on your time-sheet. If your recipient is not able to sign your time-sheet, you need to check with the county about who else may be authorized to sign for the recipient.

Only put time on your time-sheet for days that your recipient is living in their own home. Hours are not authorized when your recipient is in the hospital, a nursing home, board and care facility, or in jail.

Keep written records of the hours worked and what you did each day that you work. Request that your recipient also keep track of the hours that you work.

If you have differences with the recipient about the hours worked, show the recipient your records and explain the work you did on the date(s) in question.

Only include the time you, the provider, are providing services and wish to be paid by IHSS on your time-sheet. If another person is assisting the recipient and wishes to be paid by IHSS, they must be enrolled as a provider.

Tell the truth in all of your interactions with the county.

Contact Information

Adult and Aging Division
Human Services Department
Business Hours
Monday – Friday
8:00 AM – 5:00 PM
3725 Westwind Boulevard
First Floor
Santa Rosa, CA 95403
38.510185, -122.796579