Before you can be hired as an In-home Support Services care provider, an IHSS social worker must visit the consumer to determine what services s/he is eligible to receive and how many hours of service are authorized. When the consumer is approved for IHSS, s/he is given a Notice of Action (NOA), a form that describes the tasks and the number of hours of service authorized by In-home Support Services.
Sample of the top section of the Notice of Action Form (NOA):
Ask your employer which services you are being asked to provide and when the services need to be performed. Negotiate a work schedule that works for both the consumer and you.
The In-home Support Services program pays you for work for the In-home Support Services consumer only, not for others living in the home, unless that work has been authorized by In-home Support Services. Other work that the IHSS program will not pay for includes transporting family and friends, pet care (i.e. transporting, feeding, grooming, feces cleanup etc.), painting, car maintenance, manicures, or yard work. Politely decline if asked to do work not authorized.