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Care Provider Handbook

For a paper copy of the
Care Provider Handbook
in Spanish or English,
call (707) 565-5700.

We appreciate your interest in working as an IHSS care provider and/or joining the Registry listing. As part of our Registry, your name will be referred to consumers who are interested in interviewing pre-screened care providers that match their needs.   

The IHSS program plays a key role in keeping individuals safely in their homes and functioning independently. As an IHSS care provider, you play an important part in the lives of IHSS consumers.   

There are many benefits in becoming a care provider. Being a care provider allows you independence, flexibility in your schedule, and a choice about whom to work for. Above all, you will also have the satisfaction of knowing you are providing critically needed assistance to people who, with your help, are able to maintain their independence in their own home. You can make a real difference in someone’s life.

The In-Home Support Services Public Authority recognizes the difference you are making in people’s lives. One of the tasks of the IHSS Public Authority is to support you in understanding your role as an IHSS care provider and to help strengthen the working relationship with the consumer(s) you work for. This handbook will help you understand your job, benefits, training opportunities, how the Registry works, and the role the IHSS Public Authority plays in supporting the IHSS program.

Contact Information

Adult and Aging Division
Human Services Department
Business Hours
Monday – Friday
8:00 AM – 5:00 PM
Address
3725 Westwind Boulevard
First Floor
Santa Rosa, CA 95403
38.510185, -122.796579