Adult and Aging Division

Programs and services to help ensure the safety, independence and well-being of older adults, persons with disabilities, military veterans, their families and caregivers.

Human Services Availability During Local Emergency

Updated: October 19, 2017 9:10 AM

General Availability of Services:

  • Saturday and Sunday: Closed
  • Unless otherwise stated below, the following services and locations are open to the public, Monday through Friday, 8:00 AM - 5:00 PM.  Subject to change.
  • To apply or sign up for services, please go into an open office, call the listed phone number or visit the website listed below.

Economic Assistance

  • 520 Mendocino Avenue, Santa Rosa
    • Services available: CalFresh, Medi-Cal, and General Assistance Program
    • Phones now open for CalFresh and Medi-Cal at the following NEW number: 1 (844) 719-8808
  • Closed, reopening Monday, October 23, 2017: Economic Assistance, 2550 Paulin Drive, Santa Rosa

Employment and Training

  • 2227 Capricorn Way, Santa Rosa - (707) 565-5500
    • Services available: SonomaWORKS and emergency CalFresh, including EBT cards, and Medi-Cal

Human Services South County Center

  • 5350 Old Redwood Highway, Petaluma - (707) 565-5511
    • Multiple services available including EBT Cards for CalFresh, Medi-Cal

Adult & Aging, including Veterans Services

  • 3725 Westwind Blvd., Santa Rosa - (707) 565-5900
    • Services available: Usual services only, see website
  • Mobile Veterans Services Clinic, Santa Rosa Veterans Building, 1351 Maple Avenue, Santa Rosa

Family, Youth and Children’s Services

  • 1202 Apollo Way, Santa Rosa - (707) 565-4300
    • Services available: Usual services only, see website
  • Closed: Valley of the Moon Children’s Home
  • Closed: Economic Assistance, 2550 Paulin Drive, Santa Rosa, Valley of the Moon Children's Home

Local Assistance Center (LAC)

  • Press Democrat Building, 427 Mendocino Avenue (between Ross and 5th Streets)
    • Services Available: Advice and information about Human Services programs. No applications accepted in this location; please visit or call an office listed above.

Latest News

(707) 565-5940 (Office)
24-hour Protection Hotline: (800) 667-0404 
Fax reports to (707) 565-5969

Protects seniors and dependent adults who are being neglected, abused or exploited, including elders affected by financial abuse. The 24-hour hotline staff takes reports and investigates, responding to serious emergencies when needed.

Offers the community and mandated reporters presentations about elder and dependent adult abuse prevention, identification and reporting.

(707) 565-5950
www.socoaaa.org

Coordinates planning and funding for programs allowing persons 60 and older to maintain maximum independence in the community. The volunteer AAA Advisory Council works  with AAA in planning, funding and advocacy. The Council makes recommendations to the Board of Supervisors on the needs of seniors, adults with disabilities and their caregivers.

Programs include:

(707) 565-5900
IHSS Website

Provides in-home care to low-income older adults and people with disabilities to help them remain safely and independently in their homes. IHSS social workers conduct home visits to assess the client's needs. IHSS Payroll staff issue and process caregiver time sheets.

(707) 565-5700
IHSS Public Authority

Provides consumers who are hiring an IHSS caregiver with a registry of screened applicants. Offers monthly training classes for caregivers and IHSS consumers. Serves as the employer of record for IHSS caregivers when negotiating wages and benefits. 

The IHSS Advisory Committee offers recommendations regarding IHSS to the Board of Supervisors, the IHSS Public Authority and IHSS program.

(707) 565-5970
Linkages Program Website

A short-term, case management program for frail seniors and disabled adults, 60 years and older, to help them stay safely at home, rather than be placed in a skilled nursing facility or other institutional setting due to illness, injury or disability. 

(707) 565-5970
MSSP Website

Provides care management to seniors age 65 and older who are eligible for Medi-Cal and in frail health, or at risk of going to a nursing home. Care managers work with the client, family members and others to coordinate services in the client's home.

Public Administrator / Public Guardian / Public Conservator (PA/PG/PC)

(707) 565-5735

The Public Administrator (PA) investigates and may administer the estates of persons who die with no will or without an appropriate person willing or able to act as administrator.

The Public Guardian (PG) or Public Conservator (PC) conducts the official County investigation into conservatorship matters. The PG/PC also acts as the legally appointed conservator for persons found by the Superior Court to be unable to properly care for themselves or their finances, or who cannot resist undue influence or fraud. Such persons usually are older, frail and vulnerable adults or persons suffering from severe mental illness.

(707) 565-5960
www.scvets.org

Provides assistance and advocacy for Sonoma County veterans, their dependents and survivors, and other eligible individuals and organizations to claim state and federal benefits. Provides information, assistance and referral in obtaining medical and other services.

Contact Information

Adult and Aging Services
Human Services Department
Business Hours
Monday – Friday
8:00 AM – 5:00 PM
Contact us by Phone
Address
3725 Westwind Boulevard
First Floor
Santa Rosa, CA 95403
38.510185, -122.796579

Adult Protection Hotline

(800) 667-0404

phone-handset-icon

Call 24/7 - Confidential, Anonymous

Senior Resource Guide 2017 / Guía de Recursos

Download or Search

Senior Guide 2017

A directory of local services and programs in English or Español.

Self-Service IHSS Provider Portal

sonomaproviderportal.org

24/7 Payroll Information

IHSS Provider Payroll 75px

The Art of Aging: Area Plan / Community Report 2016-2020

See the report online or call (707) 565-5950 for a copy.

View The Art of Aging

AAA Art of Aging

Senior needs assessment data, a demographic snapshot of local seniors, and the Area Agency on Aging plan.

 

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