Planning for Success began with a comprehensive study involving employees at every level and a wide variety of departments and positions. Through a number of assessment methodologies—interviews, focus groups, and a County-wide employee survey - employees at the Foundational, Supervisory, Management, and Executive levels identified the qualities and characteristics of high performing employees.
These qualities and characteristics—termed competencies— encompass the knowledge, skills, and abilities that support County career success.in the Planning for Success catalog, you will see that each class description lists the competencies covered in that class.
The competencies are categorized into six themes:
- Integrity & Trust
- Customer Service
- Passion & Energy
- Improve & Innovate
- Relationship Management
Within each of these themes, the competencies build on one another. For example, within the Change category, foundational staff members need to exhibit the competency “deals well with ambiguity,” supervisors should exhibit that competency and “models composure,” and managers must exhibit those two competencies along with “guides and supports others through change.”
If you need help with your own career development, your manager or HR-Workforce Development can assist you to determine which class or classes are best for you. Contact HR-Workforce Development at HR-Training@sonoma-county.org or (707) 565-2964.