Workforce Development

A Competency-Based Model


Planning for Success is based on a study that identified the qualities and characteristics of high performing County employees.

These qualities and characteristics—termed competencies— encompass the knowledge, skills, and abilities that support County career success. 

The competencies are categorized into six themes:

  • Integrity & Trust
  • Customer Service
  • Passion & Energy
  • Improve & Innovate
  • Relationship Management
  • Change

Within each of these themes, the competencies build on one another. For example, within the Change category, foundational staff members need to exhibit the competency “deals well with ambiguity,” supervisors should exhibit that competency and “models composure,” and managers must exhibit those two competencies along with “guides and supports others through change.”

May of these capacities are listed in the class description that are covered in that particular class.  

    If you need help with your own career development, your manager or Workforce Development can assist you to determine which class or classes are best for you. Contact Workforce Development at or (707) 565-2964.

    Contact Information

    Ric Giardina


    Workforce Development

    Human Resources

    County of Sonoma

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    Monday – Friday
    8:00 AM – 5:00 PM
    Contact us by Phone
    HR Training Center
    575 Administration Drive
    Suite 117C
    Santa Rosa, CA 95403
    38.464714, -122.72561

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