Workforce Development

A Competency-Based Model

Competence Compass

Planning for Success began with a comprehensive study involving employees at every level and a wide variety of departments and positions. Through a number of assessment methodologies—interviews, focus groups, and a County-wide employee survey - employees at the Foundational, Supervisory, Management, and Executive levels identified the qualities and characteristics of high performing employees.

These qualities and characteristics—termed competencies— encompass the knowledge, skills, and abilities that support County career the Planning for Success catalog, you will see that each class description lists the competencies covered in that class.

The competencies are categorized into six themes:

  • Integrity & Trust
  • Customer Service
  • Passion & Energy
  • Improve & Innovate
  • Relationship Management
  • Change

Within each of these themes, the competencies build on one another. For example, within the Change category, foundational staff members need to exhibit the competency “deals well with ambiguity,” supervisors should exhibit that competency and “models composure,” and managers  must exhibit those two competencies along with “guides and supports others through change.”

    If you need help with your own career development, your manager or HR-Workforce Development can assist you to determine which class or classes are best for you. Contact HR-Workforce Development at or (707) 565-2964.

    Contact Information

    Ric Giardina


    Workforce Development

    Human Resources

    County of Sonoma

    Business Hours
    Monday – Friday
    8:00 AM – 5:00 PM
    Contact us by Phone
    HR Training Center
    575 Administration Drive
    Suite 117C
    Santa Rosa, CA 95403
    38.464714, -122.72561

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