Sonoma County Community Development Commission Banner

Coordinated Entry System (CES)

Coordinated Entry is a streamlined system designed to efficiently match people experiencing homelessness to available housing, shelter, and services. It prioritizes those who are most in need of assistance and provides crucial information that helps communities strategically allocate resources and identify gaps in service. Sonoma County’s Coordinated Entry system employs a Housing First model that prioritizes individuals and families facing the highest vulnerability and needs for permanent, supportive housing.

Contact Coordinated Entry Monday through Friday, from 9am-5pm at:
(866) 542-5480 or email

Download the Coordinated Entry Flyer
Updated 8/14/2018

• English • Spanish

For Community and Fire Recovery: 
Contact (833) 513-6977 or

Continuum of Care System Performance Dashboard

Click on the image below for data visuals:


Drop-in Locations:

Central County

Community Support Network (transition Aged Youth with trauma and/or mental health challenges)

Sanctuary House
Call for an appointment, (707) 799-0429

Community Support Network (individuals with serious mental health challenges) 

Stony Point Commons
Call for an appointment, (707) 543-7087

Face 2 Face

873 2nd St, Santa Rosa, CA 95404
Call for an appointment (707) 544-1581
Or walk in anytime to request appointment

Family Justice Center — Victim Services

Santa Rosa, Contact  (707) 565-8260
(by appointment only — call to schedule)

Family Support Center (Families only)

465 A Street, Santa Rosa, CA 95401 
Tuesdays and Wednesdays 1:00pm to 3:00pm

Homeless Services Center (Individuals only)

600 Morgan Street, Santa Rosa, CA 95401 
Mondays and Wednesdays 8:00am-10:00am

North Bay Veteran's Resource Center

444 10th Street, Ste 102, Santa Rosa, CA 95401
Tuesdays and Thursdays 10:00am-12:00pm and 1:00pm-3:00pm*
Walk in/Call for an appointment, (707) 578-8387

Social Advocates for Youth (Transition Age Youth age 18-24)

Dream Center 2447 Summerfield Rd, Santa Rosa, CA 95405 
Tuesdays and Fridays 12:00pm-5:00pm

Sonoma County Human Services Department

2550 Paulin Dr, Santa Rosa, CA 95403
Tuesdays/Thursdays, 2:00pm-4:00pm
Walk-in/Call for appointment, (707) 565-8926

SRJC Student Resource Center

Bertolini Student Center, 1st Floor, Room 465
Monday-Friday, 8:00am-4:00pm*
Walk in/Call for an appointment (707) 758-4147

The Living Room (Women, and Women with Children) 

1207 Cleveland Ave, Santa Rosa, CA 95401 
1st & 3rd Tuesday of the month 1:00pm to 3:00pm*

Vet Connect (Veterans)

Santa Rosa Veterans Memorial Building
1351 Maple Ave, Santa Rosa, CA 95404
Tuesdays, 9am-11am

West County

Clean Day in Guerneville

Veterans Memorial Hall 16255 First & Church Street, Guerneville, CA 95446 
Thursdays 10:00am-12:00pm

Gravenstein Community Health Center

652 Petaluma Ave, Suite H, Sebastopol, CA 95472
Call for an appointment, (707) 823-3166

Occidental Area Health Center

3802 Main St., Occidental, CA 95465
Call for an appointment, (707) 874-2444

Russian River Health Center

16319 3rd St. Guerneville, CA 95446
Call for an appointment, (707) 869-2849

South County

Mary Isaak Center, COTS

900 Hopper St, Petaluma CA 94952
Drop in Hours: Mondays 1:00pm-4:00pm* 

East County

Sonoma Valley Area

810 Grove St., Sonoma, CA 95476
1st and 3rd Fridays, 11:00am-1:00pm*

North County 

St. Peter's Church

491 S. Franklin St, Cloverdale, CA 95425
1st and 3rd Tuesday of the month 9:00am-11:00am*

 Time/location not work? 

Call a CE Service Navigator to set up an appointment over the phone or in person (M-F, 9am-5pm)
Araceli Rivera: (707) 800-5772     Devon Stoddard: (707) 800-5771

Kaitlin Carney: (707) 791-8968     Maria Velez: (707) 755-0817

*Excluding Holidays

Coordinated Entry is required by the U.S. Department of Housing and Urban Development (HUD) for all Continuums of Care (CoC) as stated in 24 CFR 578.7 (a) (8) of the Continuum of Care Program Interim Rule. HUD requires each CoC to establish and operate a "centralized or coordinated assessment system" (referred to as "coordinated entry" or "coordinated entry process") with the goal of increasing the efficiency of local crisis response systems and improving fairness and ease of access to resources, including mainstream resources.

Contact Information

Michael Gause

Continuum of Care Coordinator

Sonoma County Community Development Commission

Business Hours
Monday – Friday
9:00 AM – 5:00 PM
Contact us by Phone
1440 Guerneville Road
Santa Rosa, CA 95403
38.456899, -122.733918

Coordinated Entry Policies and Procedures