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Sonoma County Coordinated Entry System (CES)

Coordinated Entry is now available for all individuals and families experiencing homelessness! 

You may contact Coordinated Entry between Monday-Friday, 9am-5pm at:
(866) 542-5480 or email

Download the Coordinated Entry Flyer
Updated 8/14/2018

• English • Spanish

For Community and Fire Recovery: 
contact (833) 513-6977 or

Drop in locations:

Homeless Services Center (Individuals only)

600 Morgan Street, Santa Rosa, CA 95401 
Mondays and Wednesdays from 8:00am-10:00am

Family Support Center (Families only)

465 A Street, Santa Rosa, CA 95401 
Tuesdays and Wednesdays 1:00pm to 3:00pm

The Living Room (Women, and Women with Children) 

1207 Cleveland Ave, Santa Rosa, CA 95401 
1st & 3rd Tuesday of the month 1:00pm to 3:00pm

Social Advocates for Youth (Transition Age Youth age 18-24)

Dream Center 2447 Summerfield Rd, Santa Rosa, CA 95405 
Tuesdays and Fridays 12:00pm-5:00pm

Clean Day in Guerneville

Veterans Memorial Hall 16255 First & Church Street, Guerneville, CA 95446 
Thursdays 10:00am-12:00pm

St. Paul's Episcopal Church

209 Matheson Street, Healdsburg, CA 95448 
2nd & 4th Fridays 12:00pm-3:00pm

Family Justice Center — Victim Services

Santa Rosa, * Contact  (707) 565-8260
*(by appointment only — call to schedule)

SRJC Student Resource Center

Bertolini Student Center, 1st Floor, Room 465
Monday-Friday, 8am-4pm (excluding holidays)
Drop in or call to schedule an appointment

Sonoma Valley Area

810 Grove St.
Sonoma, CA 95476
1st and 3rd Fridays, 11am-1pm (excluding holidays)

Face 2 Face

873 2nd St.
Santa Rosa, CA 95404
Make an appointment (707) 544-1581
Or walk in anytime to request appointment

Sonoma County Human Services Department

2550 Paulin Dr.
Santa Rosa, CA 95403
Tuesdays/Thursdays, 2pm-4pm
Walk-in/Call for appointment, (707) 565-8926

Time/location not work?

Call a CE Service Navigator to set up an appointment over the phone or in person (M-F, 9am-5pm)

Araceli Rivera: (707) 800-5772     Devon Stoddard: (707) 800-5771

Kaitlin Carney: (707) 791-8968     Maria Velez: (707) 755-0817


Coordinated Entry is a streamlined system for accessing housing, shelter, and services to end homelessness and is required by the U.S. Department of Housing and Urban Development (HUD) for all Continuums of Care (CoC) as stated in 24 CFR 578.7 (a) (8) of the Continuum of Care Program Interim Rule.

HUD requires each CoC to establish and operate a "centralized or coordinated assessment system" (referred to as "coordinated entry" or "coordinated entry process") with the goal of increasing the efficiency of local crisis response systems and improving fairness and ease of access to resources, including mainstream resources. Both the CoC and ESG Program interim rules require use of the CoC’s coordinated entry process, provided that it meets HUD requirements. Coordinated entry processes are intended to help communities prioritize people who are most in need of assistance. They also provide information to CoCs and other stakeholders about service needs and gaps to help communities strategically allocate their current resources and identify the need for additional resources.

Coordinated Entry in Sonoma County follows a Housing First approach for all participating projects and prioritizes individuals and families for permanent supportive housing for those with the highest vulnerability and needs.

In January 2017, HUD clarified additional requirements for a Continuum of Care Coordinated Entry System (CES). The deadline for compliance is January 23, 2018.

Contact Information

Michael Gause

Continuum of Care Coordinator

Sonoma County Community Development Commission

Business Hours
Monday – Friday
9:00 AM – 5:00 PM
Contact us by Phone
1440 Guerneville Road
Santa Rosa, CA 95403
38.456899, -122.733918

Coordinated Entry Policies and Procedures